Erna Mulyati
Univesitas Logistik dan Bisnis Internasional, Bandung, Indonesia

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The Influence of Export Logistics Regulations and Company Logistics Employee Performance on Export Performance and Its Implications for the Operational Performance of PT. Sinergi Anida Adawiyah; Erna Mulyati; Maniah Maniah
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5173

Abstract

This study aims to examine the impact of export logistics regulations and the performance of logistics personnel on export performance, as well as their implications for the operational performance of the company. The increasingly complex and dynamic nature of export logistics regulations frequently hampers the smooth execution of export activities. Simultaneously, the quality of human resources in the logistics sector serves as a critical internal factor influencing the efficiency of export management. The research was conducted at PT. Sinergi using a quantitative approach, involving the distribution of structured questionnaires to 200 respondents from the logistics and export divisions. Data analysis was carried out using Structural Equation Modeling with Partial Least Squares (SEM-PLS) to assess the relationships among the studied variables. The empirical findings indicate that export logistics regulations significantly affect export performance, particularly with regard to the timeliness and completeness of export documentation. Moreover, the performance of logistics employees exerts a positive influence on the effectiveness of export processes. Enhanced export performance subsequently contributes positively to the company's operational performance, as reflected in cost efficiency, improved productivity, and increased customer satisfaction. These findings highlight the critical role of aligning external regulatory frameworks with internal organizational capabilities in enhancing export competitiveness. The study provides valuable insights for both corporate management and regulatory authorities in efforts to improve the efficiency and effectiveness of national export logistics systems.
Evaluating the Impact of Warehouse Management Systems (WMS) Effectiveness, Technology Integration, and Organizational Support on Supply Chain Performance Nandra Aditia Andrian; Agus Purnomo; Erna Mulyati
Siber Journal of Transportation and Logistics Vol. 4 No. 1 (2026): (SJTL) Siber Journal of Transportation and Logistics (April - June 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i1.873

Abstract

The impact of technology integration and organisational support on the effectiveness of Warehouse Management Systems (WMS) in manufacturing companies is examined in this study, along with their effect on supply chain performance. A quantitative methodological approach was adopted, employing Structural Equation Modelling–Partial Least Squares (SEM-PLS) with SmartPLS as the analytical tool. The research model consists of four variables: technology integration, organisational support, WMS effectiveness and supply chain performance. The results of the SEM-PLS analysis indicate that technology integration has a significant positive effect on WMS effectiveness (β = 0.478, p < 0.001), as does organisational support (β = 0.452, p < 0.001). Furthermore, WMS effectiveness significantly improves supply chain performance (β = 0.430, p < 0.001) and mediates the effects of technology integration and organisational support on supply chain performance. The model explained 73.0% of the variance in WMS effectiveness and 72.5% of the variance in supply chain performance, indicating substantial explanatory power. The findings demonstrate that successful WMS implementation depends on technological integration and strong organisational support, including management commitment and employee readiness. By improving warehouse operational effectiveness, organisations can achieve better supply chain performance. This research contributes to supply chain management literature, providing practical guidelines for developing effective, integrated WMS implementation strategies.