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The Application of Balanced Scorecard as a Strategic Performance Evaluation Tool in Medium-Sized Companies Nanang Sutrisna; Ifah Rofiqoh
Oikonomia : Journal of Management Economics and Accounting Vol. 3 No. 1 (2025): Oikonomia-December
Publisher : PT. Hafasy Dwi Nawasena

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61942/oikonomia.v3i1.509

Abstract

The Balanced Scorecard (BSC) has become increasingly adopted by medium-sized enterprises as a strategic performance evaluation tool capable of integrating financial and non-financial indicators within a unified measurement framework. This study examines the effectiveness of BSC implementation in enhancing strategic performance by identifying success factors, implementation barriers, and integration models within organizational management systems. A Systematic Literature Review (SLR) based on PRISMA guidelines was conducted, involving the identification, screening, eligibility assessment, and inclusion of 24 verified scientific publications from 2014–2024. The findings indicate that the BSC significantly contributes to improving strategic planning, budgeting, internal process efficiency, customer orientation, and organizational learning culture. The study also reveals that successful implementation is strongly driven by leadership commitment, strategic clarity, digital integration, and human resource capability, whereas major barriers include challenges in indicator formulation, limited strategic management literacy, and inconsistent evaluation cycles. The study concludes that the Balanced Scorecard holds substantial potential as a strategic tool for medium enterprises, but its effectiveness depends on consistent integration across all managerial processes..
A Systematic Literature Review of Employee Performance Appraisal Decision Support System Ery Oktavianingrum; Ifah Rofiqoh
Edunity Kajian Ilmu Sosial dan Pendidikan Vol. 4 No. 6 (2025): Edunity: Social and Educational Studies
Publisher : PT Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/edunity.v4i6.406

Abstract

Employees in an agency or company are the most important assets that affect the progress of a company, so there is a need to improve the quality of employee performance. Employee performance is an achievement achieved by an employee in carrying out work in accordance with the standards or criteria set in the company.  The need for employee performance is important in an agency or company because it is related to a decision-making system for the company. This study aims to analyze the practice of decision-making systems for employee performance assessment. The method used in writing this article is literature review. The results of the study show that important indicators or criteria are considered in determining the weight of employee assessments. The methods of a Decision Making System (SPK) are very diverse to support the ranking and determinants of employee assessment decisions. Based on the literature review above, the author argues that the decision support system in assessing the best employee performance is with the Simple Additive Weighting (SAW) algorithm. This is supported by the assessment criteria used, including work performance, loyalty, initiative, responsibility, cooperation, communication, discipline, obedience and leadership. These criteria are often used in research to assess employee performance and produce a decision related to human resources that can be used by leaders in determining their company goals.