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All Journal JURNAL EDUCATION AND DEVELOPMENT International Journal of Cyber and IT Service Management (IJCITSM)
Sri Agustina
Telkom University
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media

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Application of Digital Technology Risk Management Models in Banking Institutions Reflecting The Digital Transformation of Indonesian Banking BLUEPRINT Kento Mazayo; Sri Agustina; Riska Asri
International Journal of Cyber ​​and IT Service Management (IJCITSM) Vol. 3 No. 2 (2023): October
Publisher : International Institute for Advanced Science & Technology (IIAST)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/ijcitsm.v3i2.137

Abstract

This article discusses trends in the use of digital technology in the banking industry that are occurring in the world, specifically in Indonesia. This study found that the use of digital technology (digitization) has made the global financial ecosystem change rapidly. This happens because people's demand for digital services continues to increase. This opens up opportunities for the banking industry to increase the number of customers and increase profits. However, on the other hand, there are a number of channels through which banking institutions have the potential to experience potential losses because cybercrime will continue to increase. The authors therefore suggest that banking institutions continue to seek to reinvent their risk management function, especially through the development of digital risk management, to protect themselves, their customers and their place in the market. In Indonesia, the Financial Services Authority (OJK) has actually created a blueprint and road map that helps the banking industry implement digitalization and develop digital risk management in a targeted and effective manner.
DESAIN TACIT-EKSPLISIT KONVERSI PENGETAHUAN MELALUI MEKANISME SHARING: STUDI KASUS KEBIJAKAN MANAJEMEN PENGETAHUAN PT SUCOFINDO Anggita Jogi; Nurbeta Kurniawan; Sri Agustina; Leonardus Wahyu Wasono
Jurnal Education and Development Vol 14 No 2 (2026): Vol 14 No 2 Mei 2026
Publisher : Institut Pendidikan Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37081/ed.v14i2.7920

Abstract

Penelitian ini menganalisis desain sistem Knowledge Management (KM) di PT SUCOFINDO dengan fokus pada pengelolaan pengetahuan tacit dan explicit melalui praktik berbagi pengetahuan yang terstuktur. Penelitian ini menggunakan pendekatan kualitatif berbasis analisis dokumen dengan menelaah Pedoman system manajemen pengetahuan (Knowledge Management System/KMS) dan Prosedur manajemen pengetahuan SUCOFINDO sebagai sumber utama. SUCOFINDO telah mengimplementasikan KMS sejak tahun 2008 dan melakukan revitalisasi pada tahun 2012 untuk memperkuat repositori pengetahuan organisasi serta mendukung keberlanjutan dan inovasi bisnis. Hasil penelitian menunjukkan bahwa sistem KM di SUCOFINDO merepresentasikan proses konversi pengetahuan dari tacit ke explicit difasilitasi melalui forum Community of Practice (CoP) serta mekanisme berbagi pengetahuan yang terdokumentasikan dalam repositori perusahaan. Desain sistem ini selaras dengan model konversi pengetahuan SECI dan prinsip-prinsip utama Manajemen Pengetahuan dalam. Namun demikian, penelitian ini mengidentifikasi kelemahan pada tahap internalisasi, yaitu belum optimalnya proses penerapan pengetahuan ekplisit ke dalam praktik kerja individu yang terukur. Penelitian ini memiliki keterbatasan karena hanya mengandalkan dokumen kebijakan perusahaan tanpa didukung oleh observasi lapangan atau wawancara, sehingga temuan penelitian ini terbatas pada aspek desain formal sistem.
Co-Authors Anggita Jogi Kento Mazayo Leonardus Wahyu Wasono Nurbeta Kurniawan Riska Asri