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Optimalisasi Pemberdayaan UMKM melalui Program PNM ULaMM: Analisis Strategis Berbasis 7S Mckinsey dan Pestel Fangky Antoneus Sorongan; Mardiana Purwaningsih
Journal of Industrial View Vol. 7 No. 2 (2025)
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jiv.v7i2.15894

Abstract

The Micro Capital Service Unit (ULaMM) program from PT Permodalan Nasional Madani (PNM) is a key initiative in empowering micro and small enterprises (MSEs) in Indonesia. This study analyzes the strategic position of ULaMM using the McKinsey 7S framework for internal factors and PESTEL for external factors. The Internal Factors Analysis Summary (IFAS) analysis shows dominant strengths, especially in the empowerment strategy through collateral-free financing, a reach of 626 service units, and synergy with the Ultra Micro Holding, although limited digitalization is a major weakness. The External Factors Analysis Summary (EFAS) analysis reveals significant opportunities from government policy support and the development of digital technology, but threats such as fintech competition and low financial literacy in the 3T region remain challenging. The integration of the results shows that internal strengths can be utilized to capture external opportunities, with recommendations to accelerate digitalization, improve financial literacy training, and develop environmentally friendly products. This study concludes that ULaMM has great potential to drive financial inclusion, but requires adaptive strategies to overcome internal constraints and external threats to maximize the impact of MSE empowerment in Indonesia.   Program Unit Layanan Modal Mikro (ULaMM) dari PT Permodalan Nasional Madani (PNM) merupakan inisiatif kunci dalam pemberdayaan usaha mikro dan kecil (UMK) di Indonesia. Penelitian ini menganalisis posisi strategis ULaMM menggunakan kerangka 7S McKinsey untuk faktor internal dan PESTEL untuk faktor eksternal. Analisis Internal Factors Analysis Summary (IFAS) menunjukkan kekuatan dominan, terutama pada strategi pemberdayaan melalui pembiayaan tanpa agunan, jangkauan 626 unit layanan, dan sinergi dengan Holding Ultra Mikro, meskipun keterbatasan digitalisasi menjadi kelemahan utama. Analisis External Factors Analysis Summary (EFAS) mengungkap peluang signifikan dari dukungan kebijakan pemerintah dan perkembangan teknologi digital, namun ancaman seperti persaingan fintech dan rendahnya literasi keuangan di wilayah 3T tetap menantang. Integrasi hasil menunjukkan bahwa kekuatan internal dapat dimanfaatkan untuk menangkap peluang eksternal, dengan rekomendasi untuk mempercepat digitalisasi, meningkatkan pelatihan literasi keuangan, dan mengembangkan produk ramah lingkungan. Penelitian ini menyimpulkan bahwa ULaMM memiliki potensi besar untuk mendorong inklusi keuangan, namun memerlukan strategi adaptif untuk mengatasi kendala internal dan ancaman eksternal guna memaksimalkan dampak pemberdayaan UMK di Indonesia.
Online-to-Offline (O2O) E-Commerce Adoption Using Technology Acceptance Model 3 (TAM 3): The Case of GrabKios Elwin Jusuf Togatorop; Mardiana Purwaningsih
Applied Information System and Management (AISM) Vol. 8 No. 2 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i2.46688

Abstract

The rapid growth of digital technology has streamlined workflows and accelerated information exchange. However, it has also introduced risks such as data theft and online fraud, which make people hesitant to engage in online transactions. To address these concerns, platforms such as GrabKios have introduced online-to-offline (O2O) solutions, enabling users to order goods online through local agents and pay in cash. While GrabKios shows strong potential, its adoption remains limited, particularly among small kiosk (warung) owners who face difficulties navigating the app. This study examines the factors influencing the use of GrabKios by applying the Technology Acceptance Model 3 (TAM3). A total of 108 respondents participated in the survey. The findings indicate that perceived usefulness significantly influences behavioural intention; however, adoption does not occur unless the app is user-friendly. Usability issues, therefore, remain a significant barrier to broader adoption. These results underscore the importance of intuitive interface design and user-friendly features in promoting the broader adoption of O2O e-commerce applications. This research contributes to the field by extending the application of TAM3 in the O2O context, which remains underexplored. It offers practical implications for developers in designing simpler and more accessible digital platforms.