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Financial Performance Evaluation of Manufacturing Companies Using Return on Assets (ROA), Return on Equity (ROE), and Debt to Equity Ratio (DER) Methods (A Case Study of Manufacturing Companies Annual Reports on the IDX Website for the Years 2021–2024) Dinda Oktaviantri; IGG Heru Marwanto; Nur Laely; Enni Sustiyatik
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.6129

Abstract

This study aims to evaluate the financial performance of manufacturing companies listed on the Indonesia Stock Exchange (IDX) for the period 2021–2024 using financial ratios, namely Return on Assets (ROA), Return on Equity (ROE), and Debt to Equity Ratio (DER). The research employs a quantitative descriptive method with a documentation approach based on the companies’ financial statements. The sample consists of 33 manufacturing companies selected based on specific criteria. Secondary data were obtained from the official website of the Indonesia Stock Exchange (www.idx.co.id).The results indicate that, in general, the financial performance of manufacturing companies during the period experienced fluctuations. ROA and ROE showed relatively stable trends, with several companies demonstrating excellent performance, such as Unilever Indonesia Tbk and Industri Jamu dan Farmasi Sido Muncul Tbk. Meanwhile, the DER ratio revealed variations in financial risk levels among companies, where some firms such as Krakatau Steel Tbk and Kimia Farma Tbk recorded very high DER values, reflecting a strong dependence on external financing. This study provides a comprehensive overview of the financial health of manufacturing companies in Indonesia and can serve as a reference for investors, management, and other stakeholders in making strategic decisions.
The Influence of Service Quality, Price, and Customer Satisfaction on Customer Loyalty of Tenun Ikat ‘Medali Mas’ in Kediri City Denvi Nur Mei Wardani; Enni Sustiyatik; IGG Heru Marwanto
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.6135

Abstract

This research aims to determine the effect of service quality and price on loyalty through customer satisfaction of Bandar Kediri ikat weaving customers. This type of research uses descriptive quantitative with a survey approach where questionnaires will be distributed to all research respondents who are the population in this study, namely consumers who have purchased gold medal ikat woven cloth more than once, taken in January - March 2023, which is not yet known for certain. The number was used so that the formula for determining the sample size according to Wibisono was used, where 100 respondents were obtained as samples. Path analysis was used to test the results of respondent data to measure the influence of the dependent variable on the independent variable. Based on the test results, it was found that service quality has a significant effect on customer satisfaction, price has a significant effect on customer satisfaction, service quality has a significant effect on customer loyalty, price has no significant effect on customer loyalty, and customer satisfaction mediates the effect of service quality on customer loyalty.