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Livia Baransyah
Universitas Muhammadiyah Semarang

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Persepsi Caring Pada Multikultural Pasien: Analisis Konsep (Caring Perception Among Multicultural Patients: A Concept Analysis) Livia Baransyah; Khofifatuz Zahroh; Aric Vranada; Siti Aisah
Jurnal Ners Vol. 10 No. 1 (2026): JANUARI 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i1.53449

Abstract

Persepsi Caring Pada Multikultural pasien merupakan inti dari praktik keperawatan yang melibatkan kemampuan teknis dan empati untuk memenuhi kebutuhan pasien secara menyeluruh. Dalam lingkungan pelayanan kesehatan yang semakin multikultural, pasien memiliki latar belakang nilai, kepercayaan, bahasa, dan pengalaman kesehatan yang berbeda-beda. Variasi budaya tersebut memengaruhi cara pasien memahami, menilai, dan merespons perilaku caring yang ditunjukkan oleh perawat. Pemahaman yang kurang terhadap perbedaan persepsi caring dapat berdampak pada rendahnya kepercayaan, keselamatan, dan kepuasan pasien. Tiga Atribut kunci yang menentukan diantaranya: “Pemahaman caring berdasarkan tingkat pendidikan pasien, Faktor usia dalam penilian caring, dan Pengalaman pasien dalam menerima perilaku caring”. Analisis antecenden mencakup Pengetahuan dan keterampilan, Rasa hormat, Keyakinan/Penjaminan, dan Keterhubungan. Konsekuensi yang diidentifikasi adalah Kepercayaan, Kepuasaan, Keselamatan pasien, dan Layanan berkualitas terbaik. Persepsi caring pada pasien multikultural menunjukkan perbedaan yang dipengaruhi oleh nilai dan pandangan budaya. Perawat perlu mengintegrasikan kompetensi budaya dalam praktik caring untuk mendukung pelayanan yang berpusat pada pasien, meningkatkan keselamatan, serta memperkuat hubungan terapeutik antara perawat dan pasien. Proses ini berpotensi untuk meyakinkan pasien agar lebih percaya terhadap pelayanan yang diberikan oleh tenaga Kesehatan sehingga dapat meningkatkan pengetahuan persepsi dalam pelayanan Kesehatan. Caring Perception Among Multicultural Patients. Caring is at the core of nursing practice, which involves technical ability and empathy to meet the needs of patients holistically. In an increasingly multicultural healthcare environment, patients have different backgrounds of values, beliefs, languages, and health experiences. These cultural variations affect the way patients understand, assess, and respond to caring behaviors exhibited by nurses. A lack of understanding of differences in caring perceptions can have an impact on low patient trust, safety, and satisfaction. Three key attributes that determine are identified: "understanding of caring based on the level of education of the patient, age factor in the care study, and the patient's experience in accepting caring behavior". The anteante analysis includes "Knowledge and skill, Respectfulness, Assurance, Connectedness". Consequences are defined according to "Trust, Satisfaction, Patient Safety, Top Quality Services". The perception of caring in multicultural patients shows differences influenced by cultural values and views. Nurses need to integrate cultural competencies in caring practices to support patient-centered care, improve safety, and strengthen therapeutic relationships between nurses and patients. This process has the potential to convince patients to have more trust in the services provided by health workers, so that they can increase knowledge perception in health services.
Dukungan Transisi Profesional Awal Perawat Migran Indonesia Melalui Orientasi Budaya Digital: Studi Kuasi-Eksperimental di Arab Saudi Livia Baransyah; Edy Soesanto; Siti Aisah
Jurnal Ners Vol. 11 No. 1
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v11i1.64193

Abstract

Indonesian migrant nurses entering Saudi Arabia face cultural and professional adjustment challenges. Digital cultural orientation may support early transition, although its comparative effectiveness remains uncertain. This study aimed to examine changes in culture shock following website-based Early Introduction Education (EDUPA) among newly employed Indonesian migrant nurses. A quasi-experimental pretest-posttest control-group study involved 40 female nurses, with 39 completing three assessments over four weeks (19 in the intervention group and 20 in the control group). Culture shock was measured using the Culture Shock Questionnaire Mumford, 1998. Repeated-measures analyses examined within-group changes and between-group trajectories. Total culture shock and emotional scores decreased significantly within the intervention group (p = 0.014 and p = 0.002, respectively), whereas cognitive and behavioral changes were nonsignificant. Time-by-group interactions were nonsignificant for total culture shock (p = 0.761) and emotional outcomes (p = 0.433), indicating no demonstrated comparative benefit. Although EDUPA did not demonstrate superiority over usual adaptation, the findings provide preliminary evidence of changes in culture shock during early professional transition. For nursing education and workforce development, EDUPA offers a context-specific digital orientation approach that could be integrated with mentoring, peer support, and continuing psychosocial follow-up. Larger controlled studies are needed to evaluate its incremental effectiveness.