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All Journal Jurnal Ar Ro'is Mandalika (Armada)
Zuli Anugra, Denish
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Religion Education Languange, Linguistic, Communication & Media Mathematics

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Designing a Web-Based Information System for Umrah and Hajj Travel Agencies Zuli Anugra, Denish; Marleen, Onny
Jurnal Ar Ro'is Mandalika (Armada) Vol. 6 No. 3 (2026): JURNAL AR RO'IS MANDALIKA (ARMADA)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59613/armada.v6i3.6224

Abstract

This study focuses on the design and implementation of a web-based information system for the Sanematour Jakarta Umrah and Hajj Travel Agency. The system aims to improve the efficiency of administrative tasks such as pilgrim registration, travel package management, payment validation, and reporting. By utilizing the Waterfall model in system development, the study outlines the phases of planning, requirements analysis, design, implementation, testing, and maintenance. The system’s effectiveness was tested through Black Box Testing, which confirmed that the core features, including login modules, registration forms, payment verification, and report generation, functioned correctly with both valid and invalid inputs. The testing results demonstrated that the system was free of critical errors and met the expected operational requirements. The successful implementation of the system allows for more efficient management of data, better accessibility for pilgrims, and faster report generation, thereby enhancing overall service quality. It is concluded that the system contributes to the digital transformation of the travel agency, improving operational efficiency and customer satisfaction. The research also recommends further improvements such as automatic notification features and enhanced data security protocols for continuous system optimization.
Co-Authors Onny Marleen