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All Journal NERACA : JURNAL AKUNTANSI TERAPAN Jurnal Pajak Vokasi (JUPASI)
Akhmad Hidayat Rahadian
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Economics, Econometrics & Finance Social Sciences

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Evaluasi Strategi dalam Meningkatkan Kualitas Pelayanan Publik di Unit Pelaksana Penimbangan Kendaraan Bermotor (UPPKB) Kemang Kabupaten Bogor Rifky Rahman; Akhmad Hidayat Rahadian
Neraca : Jurnal Akuntansi Terapan Vol. 7 No. 1: Oktober 2025
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

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This study evaluate the strategies to improve public service quality at UPPKB Kemang, Bogor Regency, using a qualitative approach. The research was conducted at UPPKB Kemang, with data collected through observation, interviews, and documentation. The findings indicate that an effective strategy for improving service quality is implementing the Online Weighbridge System (JTO). To minimize obstacles, UPPKB carries out regular maintenance, calibration of weighing instruments, and provides a backup generator. Socialization efforts are also conducted to educate drivers and transportation companies on the importance of compliance with weighing regulations. Infrastructure improvements, such as optimizing JTO services and upgrading weighing station facilities, help streamline operations. Additionally, UPPKB strengthens collaboration with relevant institutions to ensure regulations are effectively enforced without disrupting freight transport operations. These strategies are designed to enhance service quality and efficiency at UPPKB Kemang, Bogor Regency.
Pengaruh Sosialisasi Perpajakan, Reformasi Administrasi Perpajakan Dan Pengawasan Terhadap Kepatuhan Wajib Pajak Pada Kantor Pelayanan Pajak Perusahaan Masuk Bursa Daerah Khusus Jakarta Mulyono; Akhmad Hidayat Rahadian
Jurnal Pajak Vokasi (JUPASI) Vol. 7 No. 2: Maret 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

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The compliance of taxpayer at the Public Listed Company Tax Office which reports on time is 80% of all 676 taxpayers. The socialization carried out 12 times a year still has not resulted in taxpayers complying with tax reports or implementing the rules that have been set. The aim of this research is to analyze the influence of tax socialization, tax administration reform, and individual and joint supervision on taxpayer compliance at the Public Listed Company Tax Office. The research uses quantitative method. The results of the study show (1) there is a positive and significant influence of tax socialization (X1) on taxpayer compliance (Y) which is 21%, meaning that taxpayer compliance can be influenced by the tax socialization variable, while the remaining 79% is caused by other factors. (2) There is a positive and significant influence of tax administration reform (X2) on taxpayer compliance (Y) which is 84.8%, meaning that taxpayer compliance can be influenced by the tax administration reform variable while the remaining 15.2% is caused by other factors. (3) There is a positive and significant influence of supervision (X3) on taxpayer compliance (Y) which is 60.1%, meaning that taxpayer compliance can be influenced by the supervision variable while the remaining 39.9% is caused by other factors. (4) There is a positive and significant influence of tax socialization (X1), tax administration reform (X2), and supervision (X3) together on taxpayer compliance (Y) which is classified as very strong. In addition, a determination coefficient value of 0.849 was obtained, meaning that the percentage of tax socialization, tax administration reform, and supervision variables can explain taxpayer compliance of 84.9% and the remaining 15.1% is influenced by other variables that are not included in the model. Keywords: Tax Socialization; Tax Administration Reform; Supervision and Compliance
Pengaruh Pengetahuan Wajib Pajak, Kesadaran Wajib Pajak, danSanksi Pajak terhadap Kepatuhan Wajib Pajak pada KantorPelayanan Pajak Pratama Jakarta Cengkareng Edo Setiawan; Akhmad Hidayat Rahadian
Jurnal Pajak Vokasi (JUPASI) Vol. 7 No. 2: Maret 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

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The background of this thesis discusses the Influence of Taxpayer Knowledge, Taxpayer Awareness, and Tax Sanctions together toward Taxpayer Complience at the Jakarta Cengkareng Pratama Tax Service Office. The research method used is quantitative. Data processing techniques use simple and multiple linear regression. The results of statistical analysis show that there is a positive and significant influence of Taxpayer Knowledge toward Compliance at the Jakarta Cengkareng Tax Office with a large influence of 28.1%. If Taxpayer Knowledge is increased, it will increase Taxpayer Compliance at the Jakarta Cengkareng Tax Office. There is a positive and significant influence of Taxpayer Awareness toward Compliance at the Jakarta Cengkareng Tax Office. The large influence is 53.2%. If taxpayer awareness is increased, it will increase Taxpayer Compliance at KPP Jakarta Cengkareng. There is a positive and significant influence of Tax Sanctions toward Compliance at KPP Jakarta Cengkareng. The magnitude of the influence is 98.6%. If tax sanctions are increased, it will increase Taxpayer Compliance at KPP Jakarta Cengkareng. There is a positive and significant influence of Taxpayer Knowledge, Taxpayer Awareness and Tax Sanctions together toward Compliance at KPP Jakarta Cengkareng. Stated by the F count value (2485.547) > F table (2.70). This means that H0 is rejected and the consequence is H3 is accepted, then the consequence is Taxpayer Knowledge, Taxpayer Awareness and Tax Sanctions toward Compliance at KPP Jakarta Cengkareng. With an Adjusted R Square influence of 98.7% and the remaining 1.3% is influenced by other factors not studied. Keywords: Taxpayer Knowledge; Taxpayer Awareness; Tax Sanctions; Taxpayer Complience; 
Co-Authors Edo Setiawan Mulyono Rifky Rahman