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All Journal Jurnal Indonesia Sosial Sains Jurnal Sibernetika
Hidaya, Nurkomar
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Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Energy Environmental Science Immunology & microbiology Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Neuroscience Physics Social Sciences

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ANALISIS HUBUNGAN PROGRAM STUDI TERHADAP TINGKAT KEPUASAN LAYANAN ADMINISTRASI MENGGUNAKAN UJI CHI-SQUARE BERBASIS PYTHON Nurfauziah, Habibah; Murdiani, Deni; Hidaya, Nurkomar; dvin, Dhavin; Qalbi Thaib, Yahdi; Robo, Rita
Jurnal Sibernetika Vol. 10 No. 1 (2025): Jurnal Sibernetika
Publisher : Prodi Teknik Informatika Universitas Saintek Muhammadiyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56459/86q7mv85

Abstract

Kualitas layanan administrasi merupakan aspek fundamental dalam manajemen perguruan tinggi di Indonesia yang berdampak langsung pada kepuasan mahasiswa. Namun, persepsi mahasiswa terhadap layanan tersebut dapat bervariasi tergantung pada latar belakang akademis mereka. Penelitian ini bertujuan untuk mengetahui apakah terdapat hubungan yang signifikan antara Program Studi (Prodi) dengan tingkat kepuasan mahasiswa terhadap layanan administrasi kampus. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan Uji Independensi Chi-Square (Chi-Square Test of Independence). Data primer dikumpulkan dari 31 responden menggunakan kuesioner, yang kemudian direduksi menjadi 30 sampel valid setelah proses pembersihan data (data cleaning). Pengolahan data dilakukan menggunakan bahasa pemrograman Python dengan pustaka Pandas dan Scipy untuk menjamin akurasi komputasi dan visualisasi data. Hasil penelitian menunjukkan nilai Chi-Square sebesar 9,091 dengan nilai P-Value sebesar 0,335. Karena nilai P-Value > 0,05, maka Hipotesis Nol (H0) diterima. Dapat disimpulkan bahwa tidak terdapat hubungan yang signifikan antara Program Studi dengan Tingkat Kepuasan. Hal ini mengindikasikan bahwa kepuasan mahasiswa bersifat homogen dan tersebar merata di seluruh jurusan, yang menunjukkan bahwa kampus memberikan layanan yang setara tanpa memandang jurusan mahasiswa.
The Qualitative Study of Information System Utilization in Organizational Decision-Making Sarono, Joko; Jamil, Abdul; Fatkhunnajah, Emmie; Hidaya, Nurkomar; Purwanto, Purwanto
Jurnal Indonesia Sosial Sains Vol. 7 No. 3 (2026): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v7i3.2282

Abstract

Background: The use of information systems has become a crucial element in supporting organizational decision-making amidst the complexity of the business environment and demands for efficiency. Objective: This study aims to explore how information systems are utilized in organizational decision-making processes, as well as to identify the benefits, challenges, and factors contributing to their success. Methods: The study used a qualitative approach with a case study method in an organization that has implemented an integrated information system. Data were collected through in-depth interviews, observations, and analysis of internal organizational documents. Results: The results indicate that information systems play a significant role in improving decision quality by providing accurate, timely, and relevant data. However, the use of information systems has not been fully optimized due to limited user competency, resistance to change, and data integration constraints. Conclusion: This study provides a conceptual contribution to understanding the role of information systems in organizational decision-making and provides practical implications for system managers and organizational leaders in improving the effectiveness of information technology utilization.
Co-Authors Abdul Jamil Deni Murdiani dvin, Dhavin Fatkhunnajah, Emmie Purwanto Purwanto Qalbi Thaib, Yahdi Robo, Rita Sarono, Joko