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All Journal Jurnal Manajemen Pelayanan Publik Journal of Law, Poliitic and Humanities
Devianty, Tia
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences Transportation

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Smart Village Concept And Improvement Of Public Services In Indonesia Devianty, Tia; Hastika, Nunung; Santosa, Pandji
Journal of Law, Politic and Humanities Vol. 6 No. 2 (2025): (JLPH) Journal of Law, Politic and Humanities
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jlph.v6i2.2801

Abstract

The Smart Village concept in Indonesia seeks to integrate information and communication technology (ICT) into rural development to enhance public service efficiency, community empowerment, and overall quality of life. This study adopts a qualitative descriptive approach through document analysis to explore the implementation of Smart Village initiatives as a strategy to reduce disparities between urban and rural areas. Key challenges identified include infrastructure gaps, limited digital literacy, budget constraints, resistance to change, and data security concerns. Successful case studies such as Banyuwangi’s Smart Kampung, public-private partnerships in Pangandaran, and the adoption of telemedicine and e-learning platforms illustrate significant improvements in administrative efficiency, transparency, healthcare access, education, and local economic empowerment. The findings emphasize the importance of multi-stakeholder collaboration involving government, private sector, academia, and communities to overcome these barriers. Furthermore, the study outlines the phased process of digital transformation in public services: digitization, digitalization, integration, and intelligent governance, exemplified by initiatives such as e-KTP, the Village Information System (SID), and the One Data Indonesia portal. Policy frameworks including the National Electronic-Based Government System Architecture (SPBE) and the Digital Village Movement are identified as critical enablers. Ultimately, equitable infrastructure, comprehensive digital literacy, secure data governance, and sustainable funding models are essential to scale Smart Village initiatives nationwide, fostering inclusive and sustainable rural development.
Bridging Digital Divides: Multi-Level Governance Transformation and Poverty Reduction in Post-Pandemic Indonesia Sarihati, Tati; Devianty, Tia
Jurnal Manajemen Pelayanan Publik Vol 10, No 1 (2026): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v10i1.68039

Abstract

The COVID-19 pandemic accelerated digital governance transformation worldwide, yet systematic evidence on its effectiveness for poverty reduction within developing countries' complex multi-level governance (MLG) systems remains limited. This study investigates how digital transformation in MLG coordination affects poverty reduction effectiveness in post-pandemic Indonesia (2020–2024). Employing a Systematic Review with Thematic and Bibliographic Analysis (SR-TBA) — integrating a PRISMA-compliant systematic review, inductive thematic synthesis, supplementary keyword co-occurrence visualisation, and expert validation from eight governance practitioners — we screened 294 Scopus records and retained 32 studies meeting rigorous inclusion criteria. Five thematic clusters were identified: Digital Governance Infrastructure, Social Protection Systems Digitalisation, Multi-Level Coordination Mechanisms, Community Empowerment, and Pandemic Response Acceleration. Based on the reviewed studies, 81.3% reported positive associations between digital interventions and poverty-reduction indicators. However, nearly half the corpus raised financial sustainability concerns, and expert triangulation revealed systematic divergence between academic and practitioner framings of coordination outcomes. Three theoretical contributions are advanced: a Conditional Effectiveness Framework specifying jointly necessary preconditions for durable gains; a Structured Optimism Bias thesis explaining field-level evidence distortion; and a Sustainability Trap mechanism localised to the Indonesian post-pandemic context. Findings carry direct implications for lifecycle-oriented programme design, geographic differentiation in digital investment, and social protection targeting policy.
Co-Authors Hastika, Nunung Pandji Santosa Tati Sarihati