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Competitive Intelligence and SMEs’ Sustainability in Nigeria Azage, Joseph; Ogbeide , Darlington Osaremwinda
Journal of Entrepreneurship & Business Vol. 7 No. 1 (2026): Journal of Entrepreneurship and Business (February)
Publisher : Program MM Universitas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/jeb.v7i1.7903

Abstract

Purpose: The sustainability of small and medium-sized enterprises (SMEs) is crucial to economic growth, particularly in emerging economies where they serve as major drivers of employment, innovation, and income generation. This study examined the influence of competitive intelligence (CI) on the sustainability of SMEs in Edo State, Nigeria. Specifically, it analyzed the effects of five CI dimensions: market, competitor, technological, strategic, and customer intelligence on SME sustainability. The research contributes a multidimensional assessment of CI within a fragile and resource-constrained African context, providing new insights into how intelligence practices operate in informal and volatile business environments. Method: A quantitative cross-sectional survey was conducted among SME owners and managers in Edo State during 2024. Data were obtained from 517 valid responses through structured questionnaires using a snowball sampling technique. Descriptive and inferential statistical analyses were performed with SPSS version 24.0 to test the hypothesized relationships between CI dimensions and SME sustainability. Result: Market, technological, strategic, and customer intelligence exerted significant positive effects on SME sustainability, while competitor intelligence showed a positive but statistically insignificant effect. The study recommended that policymakers and SME stakeholders promote market-driven intelligence systems, digital literacy, and institutional frameworks that enhance information sharing. Strengthening CI capabilities can help SMEs achieve long-term competitiveness and resilience. This study provides empirical and contextual evidence that enriches the understanding of CI-sustainability linkages within emerging economies, where structural and informational constraints shape business outcomes.
Cultural Intelligence and Work Engagement amongst Employees in MTN Lagos State, Nigeria: A Cross-Sectional Survey Omoregbe, Omorodion; Ajuniye-Boyo, Walter Omatsola; Azage, Joseph
SRIWIJAYA INTERNATIONAL JOURNAL OF DYNAMIC ECONOMICS AND BUSINESS SIJDEB, Vol. 9, No. 4, December 2025
Publisher : Faculty of Economics, Universitas Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29259/sijdeb.v9i4.391-412

Abstract

This study examined the effect of cultural intelligence on the work engagement of employees in MTN operating in Lagos State. It specifically assessed the influence of cognitive, metacognitive, motivational, and behavioural cultural intelligence on employee work engagement. A correlational cross-sectional survey research design was adopted. The population comprised 372 employees across MTN service centres in Lagos State, and a census approach was used. Data were collected through a structured questionnaire and analysed using descriptive statistics, including means and standard deviations, as well as multiple regression analysis to test the hypotheses. The findings revealed that metacognitive cultural intelligence had the strongest positive influence on work engagement (β = .771, p < 0.05), followed by cognitive cultural intelligence (β = .514, p < 0.05) and behavioural cultural intelligence (β= .313, p < 0.05). However, motivational cultural intelligence showed no significant effect (β= -.132, p > 0.05). The study concludes that developing multiple dimensions of cultural intelligence simultaneously enhances employee work engagement more effectively than focusing on individual dimensions. It recommended that organizations implement comprehensive cultural intelligence training programs to improve engagement.