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All Journal Jurnal Teknik Industri Terintegrasi (JUTIN) Journal of Global Engineering Research & Science (J-GERS)
Ariyani, Ananda Putri
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Mechanical Engineering

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Perancangan Box Makanan Jinjing Berbahan Limbah Ampas Tebu dengan Pendekatan Ergonomi Haryudiniarti, Ayu Nurul; Rochim, Irhas Luthfiansyah; Rivaldo, Muhamad; Maghrifah, Nurul; Ariyani, Ananda Putri; Irfan, Syahriza Badruzzaman
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 1 (2026): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i1.54829

Abstract

The increasing use of food boxes highlights the need for product designs that are not only functional but also ergonomic and environmentally friendly. This study aims to design a handheld food box made from sugarcane bagasse waste using an ergonomic approach. The research method applied ergonomic product design through user needs identification, questionnaire distribution, and hand anthropometric data collection. Anthropometric data were obtained from 31 Industrial Engineering students of Universitas Global Jakarta, including maximum grip diameter, maximum palm width, palm thickness, and four-finger breadth. The data were tested for normality and processed using percentile values as the basis for determining design dimensions. The results indicate that the application of anthropometric data produces a handheld food box design that is more comfortable, stable, and suitable for user characteristics. In addition, the utilization of sugarcane bagasse waste shows potential as an environmentally friendly and sustainable alternative material.
Sensitivity Analysis of a Single-Server Fuel Queue System Using the M/M/1 Model: A Case Study of a Pertamini Station Restuasih, Sinta; Gustany, Eko Widodo; Wijayanti, Fitri Retna; Ariyani, Ananda Putri; Fitria, Nur Maulida
Journal of Global Engineering Research and Science Vol. 4 No. 2 (2025): Vol. 4 No. 2 (December 2025): Journal of Global Engineering Research & Science
Publisher : Jakarta Global University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56904/j-gers.v4i2.181

Abstract

The rapid growth of motorcycle ownership in Indonesia has significantly increased the demand for fuel, particularly for daily transportation activities. This condition has encouraged the development of micro-scale refueling services, commonly known as Pertamini, which provide easier and more accessible fuel services for local communities. However, Pertamini stations generally operate with limited facilities and a single service channel, which may lead to queue formation, especially during peak hours. Long waiting times can reduce service efficiency and customer satisfaction, making queue system evaluation essential to support operational improvements. Therefore, this study aims to analyze the performance of the Pertamini service queue system using the M/M/1 queue model. This research applies a quantitative approach through direct field observation to collect data on customer arrival rates and fuel service times during a specified observation period. The collected data are used to determine the arrival rate (λ) and service rate (μ) as the main parameters in modeling the queue system. System stability is evaluated by comparing these parameters to ensure that service capacity can accommodate customer demand. Several performance indicators are analyzed, including system utilization, the average number of customers in the queue and in the system, and the average waiting time experienced by customers. The results indicate that under normal operational conditions, the queue system operates in a stable condition where the service rate exceeds the arrival rate. However, sensitivity analysis shows that an increase in arrival rate or a decrease in service rate significantly increases waiting time. Therefore, improving service efficiency is necessary to maintain system stability and reduce customer waiting time.
Co-Authors Ayu Nurul Haryudiniarti Eko Widodo Gustany Fitri Retna Wijayanti, Fitri Retna Fitria, Nur Maulida Irfan, Syahriza Badruzzaman Maghrifah, Nurul Rivaldo, Muhamad Rochim, Irhas Luthfiansyah Sinta Restuasih