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-, Stefanie Aurelia
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Redefining Loyalty: A Qualitative Exploration of the Job-Hopping Paradox and Occupational Commitment in Generation Z -, Stefanie Aurelia; Kuncoro Dewi Rahmawati
Psikologika: Jurnal Pemikiran dan Penelitian Psikologi Vol. 31 No. 1 (2026)
Publisher : Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/psikologika.vol31.iss1.art4

Abstract

Job hopping among Generation Z (Gen Z) is often viewed as evidence of weakened organizational loyalty, and traditional measured that define commitment in terms of job tenure do not adequately capture the changing values of the contemporary workforce. Therefore, the study aimed to determine how Indonesian Gen Z employees navigate the tension between frequent career mobility and organizational commitment. Through in-depth interviews (N = 6) with active job hoppers, thematic analysis showed a significant inconsistency. Although participants frequently left organizations, individual occupational commitment remained strong, with professional steadfastness persisting regardless of frequent job transitions. The results indicated that job hopping was not a rejection of responsibility but rather a strategic response to toxic leadership, excessive workloads, and career stagnation. For Gen Z, loyalty had shifted from “where one works” to “how one works,” prioritizing integrity and professional identity over institutional longevity. In this regard, the analysis challenged the prevailing “disloyalty” narrative and offered organizations a roadmap for moving from seniority-based retention toward supportive environments that promoted professional growth.
Co-Authors Kuncoro Dewi Rahmawati