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Tinake, Selfriyana Y.
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Humanities Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media

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Employee Well-Being in the Digital Era: Exploring the Paradox of Flexibility and Burnout Tinake, Selfriyana Y.; Tamima, Mutiara Nabila Sarah Dina
Journal of International Conference Proceedings Vol 8, No 5 (2025): ICEBAT Manado 2025
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v8i5.4370

Abstract

Digital transformation has reshaped modern work by introducing greater flexibility while simultaneously creating new risks for employees’ psychological well-being. This study examines the paradox of digital flexibility and burnout using a library research approach with systematic narrative synthesis. Data were obtained from peer-reviewed journals indexed in Google Scholar, including major publishers such as Elsevier, Emerald, MDPI, and Springer. Guided by the Job Demands–Resources (JD-R) Model and the Conservation of Resources (COR) Theory, the findings show that digital flexibility can enhance autonomy, engagement, and efficiency. However, when work–life boundaries become blurred, this same flexibility may trigger technostress, emotional exhaustion, and reduced well-being. The review highlights that organizational support, empathetic leadership, and a strong psychosocial safety climate are crucial in preventing resource depletion and sustaining employee performance. Overall, the study concludes that achieving sustainable digital work requires aligning technological advancements with strategies that protect and promote employee psychological well-being
Co-Authors Tamima, Mutiara Nabila Sarah Dina