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All Journal International Journal of Environmental, Sustainability, and Social Science
Gi, Lee Soo
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Economics, Econometrics & Finance Environmental Science Social Sciences

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The Influence Of Job Crafting And Technostress on Innovative Behavior Mediated by Organizational Commitment among E-Commerce Employees in South Jakarta Mumtazah, Kirana Ainayya; Emilisa, Netania; Prasetya, Gusti Putu Ngurah Rama; Gi, Lee Soo
International Journal of Environmental, Sustainability, and Social Science Vol. 7 No. 1 (2026): International Journal of Environmental, Sustainability, and Social Science (Jan
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v7i1.1753

Abstract

The rapid growth of the e-commerce industry in South Jakarta requires employees to adapt to dynamic digital changes and consistently demonstrate innovative behavior. This study aims to examine the influence of job crafting and technostress on innovative behavior, with organizational commitment serving as a mediating variable. A quantitative approach with a cross-sectional design was employed, involving 185 respondents working in e-commerce companies in South Jakarta. Data were collected through an online questionnaire and analyzed using validity tests, reliability tests, and hypothesis testing. The findings reveal that job crafting has a positive effect on organizational commitment and innovative behavior, whereas technostress exerts a negative effect on both organizational commitment and innovative behavior. Furthermore, organizational commitment is proven to be a significant mediator in the relationship between job crafting and innovative behavior, as well as between technostress and innovative behavior. These results indicate that employees’ proactive adjustments to their work can enhance emotional commitment and foster innovative behavior, while excessive technological pressure tends to undermine both aspects. This study provides practical implications for e-commerce companies to develop a work environment that supports job crafting while minimizing technostress to strengthen employee innovation.
The Influence of Green Hrm and Responsive Boundary-Spanning on Worker Productivity Mediated By Green Innovation in Five-Star Hotels in Tabanan Prasetya, Gusti Putu Ngurah Rama; Emilisa, Netania; Mumtazah, Kirana Ainayya; Gi, Lee Soo
International Journal of Environmental, Sustainability, and Social Science Vol. 7 No. 1 (2026): International Journal of Environmental, Sustainability, and Social Science (Jan
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v7i1.1754

Abstract

The growth of the hospitality industry in Bali, particularly five-star hotels in Tabanan, requires improvements in employee productivity through sustainable management practices. This study aims to analyze the influence of Green Human Resource Management (Green HRM) and responsive boundary-spanning on worker productivity, with green innovation as a mediating variable. This quantitative research used survey data collected from 200 employees of five-star hotels in Tabanan through a Likert-scale questionnaire. Data were analyzed using Structural Equation Modeling (SEM) to test the relationships among the variables. The results indicate that Green HRM and responsive boundary-spanning have a significant positive effect on green innovation and worker productivity. In addition, green innovation is found to mediate the relationship between Green HRM and worker productivity, as well as between responsive boundary-spanning and worker productivity. These findings affirm that environmentally oriented HR practices, the organization’s ability to respond to external dynamics, and the adoption of green innovation are strategic factors in strengthening operational efficiency and hotel competitiveness. This study provides theoretical and practical contributions for the hospitality industry in developing sustainability policies that are oriented toward employee performance.
Co-Authors Mumtazah, Kirana Ainayya Netania Emilisa Prasetya, Gusti Putu Ngurah Rama