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ACCESS TO INFORMATION AND UNDERSTANDING OF THE TEMBILAHAN COMMUNITY INSURTECH AS A DIGITAL FINANCIAL INNOVATION SM Guntur; Fatmasari, Qoriatul; Agustiyan, Dandi
MANKEU (JURNAL MANAJEMEN KEUANGAN) Vol. 3 No. 4 (2025): MANKEU (JURNAL MANAJEMEN KEUANGAN)
Publisher : Indragiri Research Center (ingreat)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61167/mnk.v3i4.278

Abstract

The development of financial technology (fintech) is driving the transformation of digital financial services, including in the insurance sector through insurance technology (insurtech). Insurtech is expected to increase public access to and understanding of digital-based insurance services. However, the level of public access to information and understanding ofinsurtechare still diverse, especially in non-metropolitan areas. This study aims to analyze access to information and the understanding of the Tembilahan community regarding insurtech as a digital financial innovation and identifying the factors influencing it. This study used a qualitative approach with a descriptive approach. Data were collected through in-depth interviews, observations, and documentation of the purposively selected Tembilahan community. Data analysis was conducted using the Miles, Huberman, and SaldaƱa model. The results showed that the community obtained information insurtech through various channels, especially digital media and social communications, although the information received is not yet fully comprehensive. Public understanding of insurtech is still in its early stages and is influenced by digital literacy, financial literacy, perceived benefits, and the level of trust in digital financial services. This research emphasizes the importance of strengthening access to sustainable and contextual digital financial information and education to support public understanding of digital financial services insurtech.
PENGARUH KEPEMIMPINAN KEPALA DESA TERHADAP PARTISIPASI MASYARAKAT DALAM PEMBANGUNAN DESA PELANDUK KECAMATAN MANDAH Satar; SM Guntur; Bayu Fajar Susanto
AMNESIA (JURNAL MANAJEMEN SUMBER DAYA MANUSIA) Vol. 4 No. 1 (2026): AMNESIA (Jurnal Manajemen Sumber Daya Manusia)
Publisher : Indragiri Research Center (ingreat)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61167/amnesia.v4i1.294

Abstract

This study aims to examine the influence of village head leadership on community participation in the development of Pelanduk Village, Mandah District. This research employs a qualitative approach with data collection techniques consisting of questionnaires, observation, and documentation. The population of this study includes the entire community of Pelanduk Village, totaling 2,888 people, with a sample of 44 respondents determined using the Slovin formula with a 15% margin of error. Data analysis was conducted using descriptive qualitative analysis by interpreting questionnaire results based on the Likert scale. The results indicate that the leadership of the village head in Pelanduk Village is categorized as good, as reflected in responsibility, communication, motivation, exemplary behavior, and community involvement in decision-making. Furthermore, community participation in village development is also categorized as good, particularly in terms of mutual cooperation and direct involvement in development activities. However, participation in financial contributions remains relatively low. This study concludes that village head leadership has a significant influence on community participation in village development. Effective, communicative, and participatory leadership enhances community involvement in village development programs.