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All Journal Jurnal Ilmu Manajemen (JIM)
Kurniawan, Novriza
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Influence of Organizational Citizenship Behavior and Intrinsic Motivation on Employee Performance at BPJS Employment Surabaya Karimunjawa Kurniawan, Novriza
Jurnal Ilmu Manajemen Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jim.v14n1.p1-9

Abstract

This study aims to examine and analyze the influence of organizational citizenship behavior and intrinsic motivation on employee performance at BPJS Employment Surabaya Karimunjawa. This study uses a quantitative approach. The population used is all employees of BPJS Employment Surabaya Karimunjawa, and the sample size collected is 31 respondents. The sampling technique used was saturation sampling, meaning that all employees in the population were included as samples. The data in this study were analyzed using SPSS version 25. The results of this study indicate that organizational citizenship behavior does not significantly influence employee performance, while intrinsic motivation significantly influences employee performance.
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