Anita Damayanti, Nyoman
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The Impact of Authority Factors on Health Workers' Compliance with Hand Hygiene Practices at the Emergency Installation of Adi Husada Hospital, Undaan Wetan, Surabaya Ongo, Filip Yustinus; Anita Damayanti, Nyoman
TEKNOLOGI MEDIS DAN JURNAL KESEHATAN UMUM Vol 10 No 1 (2026): Medical Technology and Public Health Journal March 2026
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/mtphj.v10i1.7068

Abstract

Compliance with hand hygiene is a key National Quality Indicator established for hospitals and serves as a crucial metric for quality across all service units. The national target for hand hygiene compliance is set at over 85%. However, Adi Husada Hospital (AHUW) has set a higher target of 100% to meet the quality indicators for hand hygiene compliance. An analysis of hand hygiene compliance data from March to August 2024 revealed that the emergency department at AHUW achieved a compliance rate of 86%. This rate is lower than that of several other service units, such as the operating rooms (100%) and the intensive care unit (98%). This study aims to explore the relationship between authority factors and adherence to hand hygiene standard operating procedures (SOP) among health workers in the AHUW Emergency Installation. The research employed a quantitative, cross-sectional design and collected primary data via a questionnaire distributed via Google Forms. The study found that compliance among medical personnel at the AHUW Emergency Installation was rated good. The primary factor influencing both compliance and non-compliance was identified as the individual self-factor, followed closely by the organizational authority factor. Notably, only the location status showed a significant impact on handwashing compliance (p = 0.006). This finding suggests that the presence of authority figures in the workplace plays a crucial role in healthcare workers' adherence to hand hygiene practices. In contrast, the variables of responsibility, legitimacy, status, and proximity to authority figures did not exhibit significant effects (p > 0.05), suggesting they do not strongly influence compliance.These findings suggest that the visible presence of authority at the point of care is more impactful than any formal or perceived characteristics of that authority.  Keywords: compliance, hand hygiene, authority, health workers  
Identification of Factors Influencing Health Workers' Resistance to Patient Safety Culture at Hospital X Surabaya Suwardi, Edho Yulianto; Anita Damayanti, Nyoman
TEKNOLOGI MEDIS DAN JURNAL KESEHATAN UMUM Vol 10 No 1 (2026): Medical Technology and Public Health Journal March 2026
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/mtphj.v10i1.7120

Abstract

Implementing patient safety culture is essential to ensuring the accuracy and quality of healthcare services in hospitals. When not effectively enforced, a deficiency in safety culture can lead to significant adverse outcomes not only for patients but also for healthcare workers and the institutions involved. Data from Hospital X in Surabaya indicated that 56 patient safety incidents were reported in 2024, including 23 near-miss incidents, 28 non-injury incidents, and 5 unexpected incidents. This study aims to identify the factors influencing health workers' resistance to patient safety culture at Hospital X in Surabaya through a survey. A quantitative research design employing a cross-sectional approach was employed, with data collected from 267 respondents and analyzed using linear regression. The hospital's implementation of patient safety culture was perceived to be inadequate in several areas: (1) Shift Handover and Information Exchange; (2) Disclosure of Information; (3) Staff Arrangement and Work Rhythm; (4) Response to Errors; and (5) Patient Safety Event Reporting. Conversely, the aspects perceived positively included: (1) Support for Health Service Facilities; (2) Teamwork; (3) Direct Supervisor Support; (4) Communication Errors; and (5) Organizational Learning and Continuous Improvement. One significant factor identified as influencing this outcome is the use of patient safety reporting as a means of organizational learning (p-value 0.02). Enhancing organizational learning, despite perceptions of favorable aspects, could reduce staff resistance to adopting a more robust patient safety culture.  Keywords: Patient safety culture, health worker, resistance