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All Journal JOURNAL OF APPLIED BUSINESS ADMINISTRATION
Sugiarto, Awan
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Work environment and work culture on performance through organizational citizenship behavior Sugiarto, Awan; Santoso, Budi; Suharsono, Riyanto Setiawan; Nursaid, Nursaid
Journal of Applied Business Administration Vol 10 No 1 (2026): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.10699

Abstract

This study aims to analyze the effect of work environment and work culture on performance with Organizational Citizenship Behavior (OCB) as an intervening variable. The research method used is a quantitative survey. Data were collected via questionnaires distributed by staff in Kaliwates District and analyzed using WarpPLS. The results showed that the work environment and work culture significantly affect employee performance. The work environment and culture also significantly affect OCB. Furthermore, OCB significantly mediates the effect of the work environment and work culture on employee performance. This study recommends that government organizations focus on building a conducive work environment and a positive work culture to improve OCB and employee performance, as a reference for HR development and improving public services.
Co-Authors Dwi Budi Santoso Nursaid Riyanto Setiawan Suharsono