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All Journal Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Daisy Marthina Rosyanti
UPN "Veteran" Jawa Timur
Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Engineering Public Health Social Sciences

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The Role of the Bestee Program Facilitators in Improving BTPN Syariah Customer Product Marketing Through Educational Strategies and Digital Practices : Peran Fasilitator Pendamping Program Bestee Dalam Meningkatkan Pemasaran Produk Nasabah BTPN Syariah Melalui Strategi Edukasi Dan Praktik Digital Zakiyyah Adinda Berliana; Daisy Marthina Rosyanti
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol. 9 No. 3 (2025): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : DPD Jatim Perkumpulan Dosen Indonesia Semesta

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Abstract

MSMEs (Micro, Small, and Medium Enterprises) play an important role in the Indonesian economy, but still face major challenges in terms of product marketing. Limited knowledge of marketing strategies, minimal use of digital technology, and lack of ability to create promotional content are common obstacles experienced by business actors, especially among the productive underprivileged. This community service activity aims to increase the marketing capacity of MSME customers through mentoring by BTPN Syariah facilitators in the Bestee program. The program is implemented in Wonocolo District, Surabaya, with an educational and participatory approach. The methods used include needs assessment, marketing material education, direct practice in making promotional tools, and evaluation of activity results. Participants consisted of 10 customers who were mentored for 4 months through weekly meetings. The results of the activity showed a significant increase in participants' understanding of conventional and digital marketing, as well as progress in skills in using social media, product packaging, and promotion management. Facilitators also play an important role in building participants' motivation and self-confidence, thus having a positive impact on their business competitiveness. This activity proves that structured and sustainable mentoring can be a concrete solution in community-based economic empowerment. Therefore, the role of facilitators must continue to be strengthened so that MSMEs can develop sustainably and adaptively to market changes.
Building Competitiveness Through Visual Identity as MSMEs Empowerment in the Permata Sawon Indah Center, Buduran Village: Membangun Daya Saing Melalui Identitas Visual Sebagai Pemberdayaan UMKM di Sentra Permata Sawon Indah Desa Buduran Rangga Aji Nugroho; Daisy Marthina Rosyanti
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol. 9 No. 4 (2025): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : DPD Jatim Perkumpulan Dosen Indonesia Semesta

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Empowering Micro, Small, and Medium Enterprises (MSMEs) requires a strategic approach to remain competitive in a dynamic market. One relevant strategy is the strengthening of visual identity as a representation of business values and characteristics. This community service activity was conducted at the MSME center PERMATA SAWON INDAH in Buduran Village, aiming to enhance competitiveness through training and practical workshops on banner creation as a visual identity medium. The method employed was participatory-educational, involving assessment, material delivery, and hands-on design practice. The results indicate an increased understanding among MSME actors regarding the importance of visual identity and basic technical skills in designing representative business banners. This activity is expected to serve as a model for visual branding empowerment that can be replicated in other MSME communities.
Co-Authors Rangga Aji Nugroho Zakiyyah Adinda Berliana