Intan Widuri Sakti
Program Studi Manajemen, Universitas Widyatama

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

Pengaruh Keterlambatan Reward Finansial Terhadap Motivasi Kerja, Loyalitas, dan Retensi Talenta pada Perusahaan Teknologi Informasi: Studi Kasus PT Ihsan Solusi Informatika Farid Nurdin; Intan Widuri Sakti
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 2 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i2.11160

Abstract

This study aims to analyze the effect of delayed financial rewards on work motivation, employee loyalty, and talent retention in an information technology company. The study was conducted at PT Ihsan Solusi Informatika using a quantitative approach through an employee survey. Data were analyzed using descriptive and inferential statistics to test causal relationships between variables. The results show that delayed financial rewards have a negative and significant effect on work motivation, employee loyalty, and talent retention. These findings emphasize the importance of timely compensation payments as a crucial factor in human resource management in the information technology industry. This study provides practical implications for management in designing fair and sustainable compensation policies.
Analisis Faktor-Faktor Penghambat Total Quality Management Terhadap kualitas Pekerjaan Programmer PT XYZ Andika Fauzi Hadiana; Intan Widuri Sakti
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 2 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i2.11298

Abstract

This qualitative study analyzes barriers to Total Quality Management (TQM) implementation affecting programmer work quality at PT XYZ, a software development company certified with ISO 9001:2015. Using a descriptive case study approach, data were collected through in-depth interviews with seven informants and supported by secondary data including QA reports, internal audit results, SDLC audits, and training records from 2021–2025. Data analysis applied the Miles and Huberman model, supported by Fishbone Diagram and SWOT analysis. The study focuses on four TQM dimensions: management commitment, employee involvement, training and development, and continuous improvement. Findings indicate that TQM implementation barriers are interrelated, including weak enforcement of quality standards due to deadline pressure, limited employee involvement, inconsistent training programs, and ineffective PDCA cycles. These barriers negatively affect programmer work quality, reflected in recurring CAPA findings, increased audit non-conformities, high bug rates, declining code quality ratings, and skill gaps among programmers. The study recommends strengthening management commitment, enhancing employee involvement, establishing continuous training programs, and optimizing systematic continuous improvement practices to sustainably improve programmer work quality.