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All Journal IKRA-ITH Informatika : Jurnal Komputer dan Informatika Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi)
Muhammad Aldo Faturrahman
Universitas Islam Negeri Sumatera Utara
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

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Perancangan Sistem Mesin Layanan Mandiri di Kantor Bapenda Medan Muhammad Aldo Faturrahman; Armansyah Putra Siregar; Dio Arif Hanafi Harianja
Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Vol 9 No 3 (2025): JULI-SEPTEMBER 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jtik.v9i3.3558

Abstract

Information systems are essential to support work processes and public services.One type of information technology widely used in government institutions, such as the Regional Revenue Agency of Medan City, is the management of official correspondence.Every organization or institution has various tools to convey information to others, one of which is through letters.The disposition of letters is a public service that needs improvement at the Regional Revenue Agency of Medan City.This study aims to design a self-service application that facilitates the management of letter dispositions, thereby improving the efficiency of administrative services.The research employs the waterfall method, which includes the stages of requirements analysis, design, implementation, and testing.The result of this research is a prototype application that enables digital management of letter dispositions, equipped with features that simplify tracking and managing letters for both administrators and users.These findings are expected to serve as a foundation for further development of digital administrative services in other government institutions.
Analisis Tata Kelola Teknologi Informasi Dengan Framework COBIT 5: Studi Kasus Pada PT XYZ Yayi Naulia Silalahi; Muhammad Aldo Faturrahman; Adnan Buyung Nasution
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 10 No. 3 (2026): IKRAITH-INFORMATIKA Vol 10 No 3 November 2026
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

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Abstract

Penelitian ini bertujuan untuk menganalisis tata kelola teknologi informasi (TI) di PT XYZ menggunakan framework COBIT 5. COBIT 5 merupakan framework yang menyediakan panduan komprehensif untuk tata kelola manajemen dan TI, yang bertujuan untuk membantu organisasi mencapai tujuan strategis mereka melalui penggunaan teknologi informasi yang efektif.Metode penelitian yang digunakan adalah studi kasus dengan teknik pengumpulan data melalui wawancara, kuesioner, observasi, dan dokumentasi. Pada penelitian ini terdapat tiga domain yang diambil dari COBIT 5 yaitu EDM04, APO04, dan BAI08. Domain tersebut dipilih berdasarkan visi dan misi PT XYZ.
Co-Authors Adnan Buyung Nasution Armansyah Putra Siregar Dio Arif Hanafi Harianja Yayi Naulia Silalahi