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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Abdi Masyarakat Indonesia
Angga Dwi Ardianto
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Humanities Economics, Econometrics & Finance Education Engineering Public Health Other

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Menuju Desa Cerdas Mendukung Tujuan Pembangunan Berkelanjutan (SDGS): Penguatan Tata Kelola Desa Wisata Wanurejo, Kabupaten Magelang, Jawa Tengah, melalui Inovasi Aplikasi Berbasis Smartphone Fithra Permana, Dian; Nina Oktarina; Uswatun Hasanah; Angga Dwi Ardianto; Syaefa Habsyah Nur Maulida
Jurnal Abdi Masyarakat Indonesia Vol 6 No 2 (2026): JAMSI - Maret 2026
Publisher : CV Firmos

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54082/jamsi.2369

Abstract

Balai Ekonomi Desa (Balkondes) Desa Wisata Wanurejo memiliki peran strategis dalam pengelolaan pariwisata berbasis masyarakat, namun masih menghadapi permasalahan nyata berupa tata kelola manajerial yang konvensional dan keterbatasan pemasaran digital produk wisata dan UMKM. Kondisi tersebut berdampak pada rendahnya daya saing dan keberlanjutan ekonomi desa. Kegiatan pengabdian kepada masyarakat ini bertujuan memperkuat tata kelola Desa Wisata Wanurejo melalui digitalisasi berbasis aplikasi smartphone sebagai upaya menuju desa cerdas yang sejalan dengan SDGs. Metode pelaksanaan dilakukan secara partisipatif melalui Focus Group Discussion untuk menggali kebutuhan mitra, ceramah interaktif, serta pelatihan dan praktik langsung penggunaan Aplikasi Dewi (Desa Wisata). Kegiatan dilaksanakan selama dua bulan dengan melibatkan 30 peserta yang terdiri atas pengelola Balkondes, pelaku UMKM, dan masyarakat desa. Hasil kegiatan menunjukkan peningkatan kapasitas mitra dalam pengelolaan administrasi desa wisata dan pemasaran digital produk serta layanan wisata. Lebih dari sekadar peningkatan keterampilan, program ini mendorong keterlibatan aktif masyarakat dalam proses transformasi digital desa. Dampak pemberdayaan terlihat pada meningkatnya kemandirian mitra dalam mengelola dan mempromosikan potensi desa secara berkelanjutan. Keberlanjutan program didukung melalui pemanfaatan aplikasi sebagai sistem pengelolaan harian dan dasar pengembangan desa wisata berbasis digital di masa mendatang.
ANALISIS FAKTOR KUALITAS PELAYANAN PERPUSTAKAAN SMK TEUKU UMAR SEMARANG MENGGUNAKAN MODEL KANO Angga Dwi Ardianto; Ahmad Saeroji
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 01 (2026): Volume 11 No. 01, Maret 2026 Release
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i01.43873

Abstract

The library of SMK Teuku Umar is located in Semarang City with a total of 627 students, and it should have high customer potential. However, student visits to the library are still fluctuating and tend to be low, with an average of only 100 students per month. Based on this problem, an improvement in service quality was carried out using the Kano Model and the Service Quality method. This study uses a quantitative approach. This study aims to determine the quality of service and provide improvement suggestions to enhance the service quality of the SMK Teuku Umar Semarang Library. The research population consists of 244 students from grades X, XI, and XII, all of whom were used as samples. Data were collected through a Likert scale questionnaire. The results of the Service Quality analysis show that the service quality score is 0.99, which means the service does not yet meet customer expectations. Through the Kano Model analysis, service attributes are classified into Must Be, One Dimensional, Attractive, Indifferent, and Reverse categories. The results of the analysis from both methods show that there are 12 attributes that need to be maintained and 3 attributes that need to be improved. There are several suggestions for improvements that can enhance service quality at SMK Teuku Umar Semarang Library, such as improving the quality of supporting facilities, librarian behavior, and environmental cleanliness.
Co-Authors Ahmad Saeroji Fithra Permana, Dian Nina Oktarina Syaefa Habsyah Nur Maulida USWATUN HASANAH