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All Journal Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Saputro, Rico Edi
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Cynicism as Mediation The Effect of Career Plateau and Burnout on Turnover Intention Saputro, Rico Edi; Khan, Ryan Basith Fasih
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 11 No 1 (2026): Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v11i1.8607

Abstract

The growing turnover of healthcare staff is a major concern for healthcare organizations because it affects employment stability and service quality.  Factors such as career stagnation and chronic fatigue are intricately linked to turnover intention; however, cynicism may influence this relationship by either reinforcing or diminishing it.  This research seeks to assess the relationship between career plateau and burnout, with cynicism as a mediating variable, on turnover intention among healthcare workers in East Java.  This research employed a quantitative methodology utilizing an explanatory design.  The research sample included 122 respondents who were chosen by purposive sampling. The research instrument used was a Likert scale questionnaire, which was analysed using SmartPLS 3.  The findings of the research indicated that career stagnation significantly influenced turnover intention, alongside chronic fatigue.  Furthermore, cynicism exhibited a partial correlation with both career stagnation and burnout.  This indicates that healthcare organisations ought to focus on career development and burnout prevention to mitigate employee turnover rates.
Co-Authors Ryan Basith Fasih Khan