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All Journal Jurnal Ilmiah Riset dan Pengembangan Khazanah Sosial
Tri Yuniningsih
Universitas Diponegoro, Semarang, Indonesia
Religion Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Strategic Integration of Policy and Logistics: A Case Study of Copenhagen’s Model for Sustainable Urban Supply Chains Luluk Fauziah; Mashudi Mashudi; Tri Yuniningsih
Khazanah Sosial Vol. 6 No. 3 (2024): Khazanah Sosial
Publisher : UIN Sunan Gunung Djati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ks.v6i3.39508

Abstract

This study explores integrating logistics policies and practices in creating efficient and sustainable urban supply chains. The study analyzes how green transport policies, the use of digital technologies, and collaboration between government and the private sector contribute to improving logistics efficiency and reducing emissions through a qualitative approach with thematic interviews with stakeholders and a case study of Copenhagen. Copenhagen has successfully implemented low-emission zones and an intelligent traffic management system that optimizes delivery routes, thereby reducing congestion and increasing sustainability. The findings provide important insights for other cities, including Jakarta, that face similar challenges in the logistics sector. The study suggests that implementing an effective policy integration model can help address environmental and operational issues, as well as improve the quality of life for urban residents. The results of this study contribute to the literature on urban logistics and sustainability policies and offer strategic recommendations for policymakers.
PENGARUH KUALITAS PELAYANAN DAN KINERJA PEGAWAI TERHADAP KEPUASAN MASYARAKAT DI KANTOR DESA SENDANGAGUNG, KECAMATAN KALIORI, KABUPATEN REMBANG Mochamad Ilhammudin; Tri Yuniningsih; Rizky Hidayati; Sekar Arum Arjun Syarifah
Irpia : Jurnal Ilmiah Riset dan Pengembangan Vol 11 No 2 (2026): IRPIA: Jurnal Ilmiah Riset dan Pengembangan
Publisher : Institut Riset dan Pengembangan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71040/jirp.v11i2.318

Abstract

This study aims to analyze the influence of service quality and employee performance on public satisfaction at the Sendangagung Village Office, Kaliori District, Rembang Regency. The study used an associative quantitative approach with a survey technique through a questionnaire to the community who had received village services. The study population was 109 people in the period July–September 2025, with a sample of 53 respondents determined using the Slovin formula at a 10 percent margin of error. Data analysis was carried out using multiple linear regression preceded by validity, reliability, and classical assumption tests. The results showed that service quality had a regression coefficient of 0.299 with a significance of 0.077, so it did not have a significant effect on public satisfaction at the 5 percent level. In contrast, employee performance had a coefficient of 0.936 with a significance of <0.001, so it had a positive and significant effect on public satisfaction. The R-square value of 0.513 indicates that 51.3 percent of the variation in public satisfaction can be explained by service quality and employee performance, while the remaining 48.7 percent is explained by other factors outside the model. This study confirms that increasing public satisfaction at the Sendangagung Village Office is more strongly determined by employee performance than service quality, so service improvements need to be prioritized on strengthening the professionalism, work consistency, and responsiveness of village officials.
Co-Authors Luluk Fauziah Mashudi Mashudi Mochamad Ilhammudin Rizky Hidayati Sekar Arum Arjun Syarifah