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p-Index From 2021 - 2026
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All Journal RESLAJ: Religion Education Social Laa Roiba Journal
Bahirah Yuisman, Fildzah
Unknown Affiliation
Religion Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Komunikasi interpersonal pramuwisata dalam memberikan informasi kepada wisatawan di kota palembang Bahirah Yuisman, Fildzah; Misnawati, Desy
Reslaj: Religion Education Social Laa Roiba Journal Vol. 8 No. 4 (2026): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v8i4.11709

Abstract

This study aims to explore how interpersonal communication is carried out by tour guides in providing information to tourists in Palembang City. The research uses a qualitative approach with data collection methods including in-depth interviews, observation, and documentation involving five informants, consisting of three tour guides and two tourists. This study applies George Herbert Mead’s Symbolic Interactionism theory, which includes the elements of Self, Mind, and Society. The findings indicate that the interpersonal communication conducted by tour guides not only serves to convey information but also functions to build social relationships with tourists. These interactions occur in various situations with local tourists, out-of-town visitors, and religious tour groups where differences in social background, age, and travel purpose influence the way communication takes place.
Co-Authors Misnawati, Desy