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Abbas Jasim Mohammad
Department of Hotel Studies, College of Tourism, Karbala University

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DIGITAL TRANSFORMATION AS AN APPROACH TO ENHANCING SUSTAINABLE COMPETITIVE ADVANTAGE IN THE PERFORMANCE OF EDUCATIONAL INSTITUTIONS: AN ANALYTICAL STUDY IN SOME COLLEGES OF THE HOLY UNIVERSITY IN KARBALA: TRANSFORMASI DIGITAL SEBAGAI PENDEKATAN UNTUK MENINGKATKAN KEUNGGULAN KOMPETITIF BERKELANJUTAN DALAM KINERJA LEMBAGA PENDIDIKAN: STUDI ANALITIS DI BEBERAPA PERGURUAN TINGGI DI UNIVERSITAS SUCI DI KARBALA Abbas Jasim Mohammad
Academia Open Vol. 11 No. 1 (2026): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.11.2026.13822

Abstract

General Background: Digital transformation has become a strategic approach for organizations seeking improved operational systems and competitive positioning through the integration of advanced technologies, digital strategies, and data-driven management. Specific Background: In higher education institutions, digital transformation involves technological infrastructure, data and analytics, digital strategy, security, and organizational culture to support institutional performance and competitive advantage dimensions such as quality, service excellence, and customer responsiveness. Knowledge Gap: Despite increasing global attention to digital transformation in universities, empirical studies examining its relationship with sustainable competitive advantage in educational institutions remain limited, particularly within the context of Iraqi higher education. Aims: This study aims to analyze the relationship between digital transformation dimensions and competitive advantage in the performance of educational institutions through a field study conducted in several colleges of the Holy University of Karbala. Results: The findings indicate a statistically significant relationship between digital transformation and competitive advantage dimensions. Digital strategy and data analytics show significant relationships with quality and service excellence, while data and analytics demonstrate a significant relationship with customer responsiveness. Overall results show high levels of digital transformation (mean = 4.00) and competitive advantage (mean = 4.17), with an overall mean of 4.09 indicating strong consensus regarding the role of digital technologies in institutional performance. Novelty: This study provides empirical evidence linking multiple digital transformation dimensions with competitive advantage indicators within university environments. Implications: The results highlight the importance of investing in digital infrastructure, adopting comprehensive digital strategies, and strengthening data-driven decision-making to support institutional performance and long-term competitiveness in higher education. Highlights: Strong institutional agreement regarding digital technology adoption in university operations Data analytics shows a significant relationship with responsiveness to user needs Strategic digital planning demonstrates statistical association with academic service quality Keywords: Digital Transformation; Competitive Advantage; Educational Institution Performance; Data And Analytics; Digital Strategy
Asia Cell Telecommunications Company Is Used as a Case Study to Examine How Advertising and Its Techniques Affect Customer Behavior Decisions. Abbas Jasim Mohammad
Academia Open Vol. 11 No. 1 (2026): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.11.2026.13996

Abstract

General Background: In increasingly competitive markets, advertising serves as a core communication tool for connecting companies with consumers and shaping purchasing decisions. Specific Background: This study examines advertising practices within a telecommunications context, focusing on Asia Cell as a case study to analyze how advertising content, media, repetition, and credibility relate to consumer behavior. Knowledge Gap: Despite extensive use of advertising, empirical understanding of how specific advertising components jointly relate to consumer decision-making in developing markets remains limited. Aims: This research aims to analyze the relationship between advertising elements and consumer behavior and to assess how these factors contribute to purchasing decisions among Iraqi consumers. Results: The findings reveal a statistically significant relationship between advertising and consumer behavior, with content showing the strongest association, followed by media, credibility, and repetition. Digital media, particularly social platforms, attracted the highest engagement, while repeated exposure reinforced brand recall. Credibility was also linked to post-purchase behavior and loyalty. Novelty: This study integrates multiple advertising dimensions into a unified analytical model applied to a real telecommunications case using quantitative methods. Implications: The results provide practical insights for optimizing advertising strategies, emphasizing targeted content, appropriate media selection, and balanced repetition to strengthen consumer engagement and purchasing decisions. Highlights:• Clear and creative messaging strongly associated with purchase intention• Social platforms generated highest audience engagement among channels• Trust in promotional messages linked to loyalty and post-buy actions Keywords: Advertising Content, Advertising Media, Consumer Behavior, Purchase Decision, Advertising Credibility