Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
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All Journal Journal of Management Studies and Development
Hemaloshinee Vasudevan
Universiti Tun Abdul Razak
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Factors Influencing the Career Satisfaction of Gig Workers within the Klang Valley Arthi Ravindran; Hemaloshinee Vasudevan
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001975

Abstract

The gig economy is crucial to Malaysia's labor market, notably in the Klang Valley, where gig workers significantly contribute to sectors like e-hailing and food delivery. Improved career satisfaction among these workers enhances global economic growth and productivity. The issue of inequality between formal and informal gig workers is increasingly recognized, highlighting the growing vulnerability of gig workers. The study focuses on factors affecting career satisfaction, including income, job security, social protection, and the working environment. The study uses a quantitative, descriptive approach grounded in assessing career satisfaction among gig workers. It analyzed survey data from 394 participants through SPSS, based on a non-probability convenience sampling method. A sample size of 394 was determined from an estimated population of 10,000 gig workers in Klang Valley, achieving a response rate of 98.5% at a 95% confidence level. Income stability (H1: t=6.256; p <0.001), job security (H2: t=3.390; p <0.001), social protections (H3: t=2.603; p=0.010) and supportive work environment (H4: t=-0.603; p=0.547) is a significant factor in career satisfaction. The Self-Employment Social Security Scheme (Act 789) has notably influenced the social protection of gig workers in Malaysia since 2017, offering valuable insights for policymakers and industry stakeholders to enhance career satisfaction and well-being, thus fostering sustainable growth in the gig economy.
Factors Influencing Digital Proficiency in Middle Managers within the Malaysian Public Sector Yusfaidzira Ahmad Yusof; Hemaloshinee Vasudevan
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.002050

Abstract

The Malaysian public sector is experiencing rapid digitalization, necessitating the development of high digital proficiency among middle managers. Digital proficiency refers to the ability of an individual to consume, utilize, manage, and create digital content using digital technology. In the context of rapid digital transformation within the MPS, the primary challenge is to identify the factors that enhance digital proficiency and their effects on middle managers. The study aims to examine the relationship between digital proficiency and factors like self-efficacy, digital organizational culture, digital infrastructure, and digital training among middle managers in the Malaysian Public Service. The study utilized a non-probability convenience sampling method, involving 287 middle managers from the public sector who participated in the survey through Google Form. Data is analyzed using SPSS software for descriptive statistics, reliability, variable correlation, multiple regression, ANOVA, and multicollinearity assessment. Self-efficacy (H1: β = 0.763, t = 20.27, p < 0.001), organizational culture (H2: β = 0.089, t = 2.13, p = 0.034), digital infrastructure (H3: β = 0.082, t = 2.06, p = 0.040) is a supported factor in digital proficiency. and digital training and development (H4: β = 0.016, t = 0.40, p = 0.692) is not supported factor in digital proficiency. The MyDigital Blueprint policy is a framework that outlines the strategies for digital transformation in the Malaysian public sector.
Co-Authors Arthi Ravindran Yusfaidzira Ahmad Yusof