Nunuk Praptiningsih
Air Traffic Control Study Programme/ Applied Undergraduate Programme Indonesian Aviation Polytechnic of Curug

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Analysis of Factors Influencing ICAO English Language Proficiency of Air Traffic Controllers at Jakarta ATSC Clara Sinta Gundani; Nunuk Praptiningsih; Gilang Trio Putra
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 5 No 5 (2026): IJHESS APRIL 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v5i5.2247

Abstract

This study aims to analyze the factors influencing the level of ICAO English language proficiency among Air Traffic Controllers (ATCs) at Jakarta Air Traffic Service Centre (JATSC). English proficiency is a critical requirement to ensure effective communication, safety, and efficiency in air traffic operations as mandated by the International Civil Aviation Organization (ICAO). This research employs a quantitative approach with a causal associative design. Data were collected through structured questionnaires distributed to 92 active ATCs at JATSC. The independent variables examined include frequency of English usage, work experience, English language training, and learning motivation, while ICAO English proficiency serves as the dependent variable. The data were analyzed using descriptive statistics and multiple linear regression analysis to identify both partial and simultaneous effects of the independent variables. The results show that all examined factors significantly influence ICAO English proficiency, both individually and collectively. Among these variables, work experience and frequency of English usage have the strongest effect on proficiency levels. The study concludes that ICAO English proficiency is influenced not only by formal training, but also by consistent operational practice, accumulated professional experience, and strong individual motivation. These findings emphasize the importance of continuous language exposure and integrated competency development programs to support aviation safety.
Analysis of the Impact of Computer-Based Training on Air Traffic Services at Palembang Radar Service Rivandi Sohuturon Sitorus; Gilang Trio Putra; Nunuk Praptiningsih
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 5 No 6 (2026): IJHESS JUNE 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v5i6.2310

Abstract

The provision of air traffic services requires Air Traffic Controllers (ATCs) to possess high levels of competence, particularly in mastering procedures, operating equipment, and making fast and accurate decisions. To maintain these competency standards, AirNav Indonesia implements various training programs, including Computer-Based Training (CBT). However, at Palembang Radar Service, a key issue remains the absence of clearly structured, comprehensive, and operationally specific CBT modules tailored to local radar operations. This study aims to analyze the influence of the Computer-Based Training (CBT) program on air traffic services at Palembang Radar Service. The research employed a descriptive-associative quantitative approach, using numerical data to examine the relationship between variables through statistical analysis. Data were collected from active ATC personnel using structured questionnaires and analyzed using correlation and hypothesis testing methods.