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All Journal Airlangga Journal of Innovation Management
Fatmah Bagis
Department of Management, Faculty of Economics and Business, Universitas Muhammadiyah Purwokerto
Economics, Econometrics & Finance Social Sciences

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Psychological Contract Breach and Work Behavior Dynamics with Employee Positive Attitudes as Mediators Nabila Ardiyanti Nathasya; Fatmah Bagis; Suyoto; Muchammad Agung Miftahuddin
Airlangga Journal of Innovation Management Vol. 7 No. 1 (2026): Airlangga Journal of Innovation Management
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ajim.v7i1.84498

Abstract

Instability of employment relationships due to Psychological Contract Breach (PCB) in the education sector is a challenge because it can trigger Counterproductive Work Behavior (CWB) and disrupt the quality of learning services, as well as increase the workload of educators and non-educators. This study aims to analyze the influence of PCB on CWB with Organizational Trust (OT) and Work Engagement (WE) as mediating variables in employees. The research used a quantitative approach through Google Forms involving a population of 444 employees, with a final sample of 225 respondents. Data were analyzed using the SEM-PLS method. The results showed that PCB had no effect on CWB, but had an effect on OT and WE. We were shown to have an influence on CWB and were a strong mediator in the relationship between PCB and CWB. This finding supports the Social Exchange Theory (SET) that OT violations lead to a decrease in employee positive attitudes and an increase in the tendency for CWB. The conclusion of this study confirms that WE is a factor in reducing the negative impact of PCBs. Therefore, organizations need to strengthen communication, transparency, fairness, and work support to maintain employee engagement.
Dynamics of Ambidextrous Leadership in Fostering Innovative Work Behaviour and Employee Performance Divasa Fatikhatul Laeli; Fatmah Bagis; Naelati Tubastuvi; Meydy Fauziridwan
Airlangga Journal of Innovation Management Vol. 7 No. 1 (2026): Airlangga Journal of Innovation Management
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ajim.v7i1.84503

Abstract

Dynamic changes in the healthcare sector require organizations to adopt a leadership style that is capable of encouraging innovation while maintaining work stability. This study aims to examine the effect of ambidextrous leadership, consisting of opening leadership behavior and closing leadership behavior, on innovative work behavior and employee performance, and to analyze the mediating role of innovative work behavior. The study used a quantitative approach with a population of 524 employees with a final sample of 235 respondents from three health institutions in Pemalang Regency. Data were collected through an online questionnaire and analyzed using SEM-PLS. The results of the study show that opening leadership behavior and closing leadership behavior do not have a direct effect on employee performance. However, both leadership behaviors had a positive and significant effect on innovative work behavior. In addition, innovative work behavior was proven to significantly influence employee performance and mediate the relationship between opening leadership behavior and closing leadership behavior with employee performance. These findings confirm that innovation is a key mechanism in converting the influence of ambidextrous leadership into improved employee performance. The practical implications of this study emphasize the importance of cultivating an innovative work culture and the role of leaders in balancing freedom to explore with procedural control to improve work effectiveness in healthcare institutions. procedural control to improve work effectiveness in healthcare institutions.
Co-Authors Divasa Fatikhatul Laeli Meydy Fauziridwan Muchammad Agung Miftahuddin Nabila Ardiyanti Nathasya Naelati Tubastuvi Suyoto