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INOVASI MANAJEMEN SDM UNTUK MENDUKUNG SMART GOVERNANCE DI KECAMATAN CIBINONG CIANJUR SELATAN Undang; Anggi Nugraha; Adrian Lismawan
Sawala Cendikia : Jurnal Penelitian Multidisiplin Vol. 2 No. 01 (2026): Maret
Publisher : PT. ABIG RIZKY PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61492/sawala.v2i01.74

Abstract

This study aims to analyze the influence of Human Resource Management (HRM) innovation on the implementation of smart governance and its impact on community satisfaction in Cibinong Subdistrict, South Cianjur. The background of this research highlights the gap between the demands of digital transformation and the limitations of infrastructure and human resource capacity at the local government level. Using a quantitative approach through Structural Equation Modeling (SEM-PLS) with 150 respondents, this study examines causal relationships among the variables. The results indicate that HRM innovation has a very strong and significant effect on smart governance, with a path coefficient of 0.978. Furthermore, HRM innovation and the implementation of smart governance each have a direct positive effect on community satisfaction. Another important finding shows that smart governance acts as a partial mediating variable that strengthens the influence of HR innovation in improving public service quality. The development of digital competencies, an innovation culture, and collaborative leadership are proven to be key factors in overcoming bureaucratic barriers. In conclusion, strengthening innovative human resource capacity is crucial for realizing transparent, efficient, and responsive governance to enhance public trust at the subdistrict level.
TRANSFORMASI MSDM MENUJU SMART GOVERNANCE DAN PUBLIC VALUE : A SYSTEMATIC LITERATURE REVIEW Undang Undang; Anggi Nugraha
Sawala Cendikia : Jurnal Penelitian Multidisiplin Vol. 2 No. 02 (2026): September
Publisher : PT. ABIG RIZKY PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61492/sawala.v2i02.100

Abstract

Digital transformation in the public sector requires a shift in human resource management (HRM) from an administrative function toward strategic capabilities that support adaptive, data-driven, and public value-oriented governance. This study aims to analyze the development of HRM innovation, Digital Human Resource Management (Digital HRM), digital leadership, organizational learning, smart governance, and public value, as well as to synthesize the interrelationships among these concepts in public-sector transformation. The study employs a Systematic Literature Review (SLR) of 40 studies published between 2018 and 2026. The literature was retrieved from seven databases, namely Scopus, Web of Science, ScienceDirect, SpringerLink, Emerald Insight, ProQuest, and Google Scholar, with the selection process following the stages of identification, screening, eligibility assessment, and inclusion. The synthesis indicates that Digital HRM and HRM innovation strengthen organizational capacity to respond to digital transformation, while digital leadership and organizational learning play important roles in directing change, developing knowledge, and building organizational capabilities. Smart governance subsequently serves as a governance mechanism that integrates technology, data, institutional capacity, and public services. Public value represents the ultimate orientation of transformation through the delivery of transparent, accountable, inclusive, responsive, and sustainable public services.