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All Journal Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Infotech: Jurnal Informatika & Teknologi
Titik Lusiani
Universitas Dinamika, Indonesia
Computer Science & IT Control & Systems Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Medicine & Pharmacology Public Health

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Determinasi niat dan perilaku penggunaan SIMRS di RS XYZ Sulistiowati Sulistiowati; Dyan Angesti; Titik Lusiani; Sri Hariani Eko Wulandari; Lilis Binawati
INFOTECH : Jurnal Informatika & Teknologi Vol 6 No 2 (2025): INFOTECH: Jurnal Informatika & Teknologi
Publisher : LPPMPK - Universitas Muhammadiyah Cileungsi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37373/infotech.v6i2.1898

Abstract

Penelitian ini mengeksplorasi variabel yang memengaruhi penerimaan Sistem Informasi Manajemen Rumah Sakit (SIMRS) dengan pendekatan model Technology Acceptance Model (TAM). Metode PLS-SEM digunakan untuk menganalisis data sampel berjumlah 63 responden pengguna SIMRS di Rumah Sakit XYZ. Penelitian menghasilkan bahwa persepsi kemudahan penggunaan (PEU) meningkatkan keinginan penggunaan (IU) dan secara tidak langsung meningkatkan perilaku penggunaan (UB). Faktor norma subyektif (SN) juga terbukti berperan penting melalui peningkatan image (IM) pada IU. Norma subyektif juga berpengaruh langsung terhadap IU. Sebaliknya, persepsi kemanfaatan (PU) tidak berperan signifikan sebagai mediator dalam hubungan antarvariabel. Temuan ini menegaskan bahwa dalam konteks implementasi SIMRS, kemudahan penggunaan sistem dan dukungan sosial dari lingkungan kerja merupakan determinan utama perilaku penggunaan. Sedangkan persepsi manfaat cenderung memiliki peran yang lebih lemah. Hasil ini memberikan kontribusi teoretis pada pengembangan TAM dan implikasi praktis untuk adopsi SIMRS dalam manajemen rumah sakit..
Subjective Norms and Perceived Ease of Use Driving Healthcare Information System Behaviour Sulistiowati Sulistiowati; Jusak Jusak; Dyan Angesti; Erwin Sutomo; Titik Lusiani
Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Vol 12, No 1 (2026): JMK Yayasan RS.Dr.Soetomo, April 2026
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jmk.v12i1.2529

Abstract

This study investigates the adoption of Hospital Information Systems (HIS) through an extended Technology Acceptance Model (TAM), uniquely positioning user satisfaction as a mediator within a mandatory clinical setting. While traditional models emphasize satisfaction as a prerequisite for success, this research reveals a paradoxical shift at RSU Dr. Suyudi, where HIS usage is compulsory. Analyzing data through PLS-SEM, the results demonstrate that User Satisfaction plays a non-significant role in bridging system perceptions and actual usage behavior. Instead, the structural path is heavily dominated by Subjective Norms and Professional Image, which significantly drive Perceived Usefulness. Furthermore, the influence of Perceived Ease of Use and Subjective Norms on Usage Behavior remains robust. These findings indicate that in the hospital setting, professional norms and system simplicity carry much more weight than individual affective satisfaction. Theoretically, this study challenges the necessity of the satisfaction construct in mandatory digital health frameworks. Managerially, hospital administrators should pivot from superficial satisfaction metrics toward strengthening digital work cultures and streamlining user interfaces. By prioritizing professional prestige and operational ease, organizations can ensure more effective system integration in high-stakes clinical environments.
Co-Authors Angesti, Dyan Dyan Angesti Erwin Sutomo Jusak Jusak Lilis Binawati Sri Hariani Eko Wulandari Sulistiowati Sulistiowati Sulistiowati, Sulistiowati