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Tahara Dilla Santi
Universitas Muhammadiah Aceh
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Faktor Risiko Kejadian Osteoarthritis pada Masyarakat di Wilayah Kerja Puskesmas Lampulo Kota Banda Aceh Tahun 2025 Cut Muthia Febrina Rizky -; Tahara Dilla Santi; Wardiati Wardiati
INSOLOGI: Jurnal Sains dan Teknologi Vol. 5 No. 1 (2026): Februari 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/insologi.v5i1.7568

Abstract

Osteoarthritis is a degenerative joint disease characterized by cartilage damage and often causes disability, especially in the elderly. It is a public health problem due to its reduced quality of life. This study aims to determine the risk factors associated with osteoarthritis in the community within the Lampulo Community Health Center (Puskesmas) in Banda Aceh City in 2025. The study used a descriptive analytical design with a case-control approach. The population comprised the entire community within the Lampulo Community Health Center's working area, using a total population approach, involving 48 case respondents and 48 control respondents. The study was conducted from April 24 to May 21, 2025. Data were collected through interviews using a structured questionnaire and analyzed using the chi-square test in SPSS. Univariate results showed that the majority of respondents were employed (61.5%), had moderate physical activity (44.8%), were obese (54.2%), and had no comorbidities (52.1%). Bivariate analysis showed no significant association between gender, occupation, obesity, and physical activity with osteoarthritis incidence. However, there was a significant association between comorbidities and the incidence of osteoarthritis (P value = 0.000; OR = 25.000). The study's conclusions indicate that comorbidities are a major risk factor for osteoarthritis. Patients are advised to pay attention to risk factors, while community health centers are encouraged to increase education and health promotion related to osteoarthritis prevention.
Analisis Manajemen Komplain terhadap Kualitas Pelayanan Kesehatan di Puskesmas Banda Raya Kecamatan Banda Raya Kota Banda Aceh Sahla Nabila; Tahara Dilla Santi; Hanifah Hasnur
INSOLOGI: Jurnal Sains dan Teknologi Vol. 4 No. 3 (2025): Juni 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/insologi.v4i3.5231

Abstract

Complaint management is an important element in improving the quality of health services, especially in health centers that act as the front line of public health services. Even though it has been ISO certified, the Banda Raya Health Center still receives complaints, such as long waiting times, inadequate health center facilities and the attitude of the officers. This study aims to analyze the management of complaints on the quality of health services at the Banda Raya Health Center, Banda Raya District, Banda Aceh City. The type of research used is qualitative research with a descriptive approach, and data analysis using Nvivo. The research subjects were taken using the purposive sampling technique. Data was collected through interviews, documentation, and observations. This research was carried out from December 18, 2024 to December 20, 2024. The results of the study show that the complaint management system is quite good with formal channels such as suggestion boxes, JKN applications, and social media, as well as structured recording and handling of complaints. However, there are still shortcomings in response speed and supporting facilities. The public prefers direct communication because it is considered more effective, even though the complaint process is easy. Research suggests that Puskesmas should increase the speed of response to complaints, improve patient support facilities, and improve the quality of direct communication to increase community satisfaction.
Co-Authors Cut Muthia Febrina Rizky - Hanifah Hasnur Sahla Nabila Wardiati Wardiati