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Sumantra , I Ketut
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Decision Sciences, Operations Research & Management Environmental Science Social Sciences

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Efektivitas Program Pelayanan Langsung Jadi Administrasi Kependudukan di Desa Tegal Harum, Kecamatan Denpasar Barat Purdana, I Made; Pandawani , Ni Putu; Sumantra , I Ketut; Sudipa , I Nyoman
Jurnal Ilmiah Administrasi Publik Vol. 11 No. 1 (2025): Jurnal Ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap.2025.011.01.4

Abstract

This study aims to analyze the effectiveness of the Direct Administration Service Program (Pelangi Adminduk) in Tegal Harum Village, West Denpasar District. This study uses a quantitative method, with a population of all households in Tegal Harum Village totaling 3,325 households. A simple random sampling technique was used, resulting in 357 households as the sample. Data were analyzed using research instrumentation tests and descriptive/efficiency. The research results indicate that: (1) The Pelangi Adminduk program in Tegal Harum Village is already effective, as demonstrated by organizational factors and high service recipient satisfaction; (2) The constraints affecting the effectiveness of the Pelangi Adminduk program include existing regulations and employee awareness; (3) Solutions to address these constraints involve (a) improving existing regulations to make them easier to understand and apply, and (b) enhancing employee awareness through intensive socialization.
Co-Authors Pandawani , Ni Putu Purdana, I Made Sudipa , I Nyoman