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All Journal Jurnal Ilmiah Manajemen Kesatuan
Sri Sundari
Universitas Muhammadiyah Yogyakarta, Indonesia
Economics, Econometrics & Finance Social Sciences

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Enhancing Health Service Efficiency through the Implementation of Electronic Medical Records: A Health Management Perspective Winphy Prasetyo; Sri Sundari
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 3 (2026): JIMKES Edisi Mei 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i3.5172

Abstract

Electronic Medical Records (EMRs) are digital records that enhance healthcare efficiency by reducing waiting times, improving coordination, minimizing errors, and accelerating diagnosis. This study aims to assess the efficiency of service times for hypertension patients through the adoption of EMRs. A quantitative observational design was employed, utilizing probability sampling (random) with the Slovin formula, yielding a sample size of 347 patients. Data was collected using an observation sheet during service encounters, and bivariate analysis was performed using the Paired Sample t-Test in SPSS version 30.0. Before the t-test, normality tests were conducted to ensure the data followed a normal distribution. If the data were found to be abnormal, the Wilcoxon Signed-Rank Test was applied as an alternative non-parametric test. The total service time for 347 patients using the EMR system was 271,438 seconds, while the manual system recorded a total of 666,798 seconds. On average, the service time per patient using EMRs was 782 seconds (13.02 minutes), compared to 2,248 seconds (37.46 minutes) for the manual system. The findings demonstrate that the EMR system significantly improves service time efficiency, highlighting its potential to enhance the effectiveness and timeliness of healthcare delivery.   Keywords: Digital Transformation, Electronic Medical Records (EMR), Health Services, Time Efficiency, Health Technology.
Medication Errors in Healthcare Systems: A Scoping Review of Causes, Trends, and Technology-Based Prevention Strategies Tri Sudarwati; Sri Sundari
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.5116

Abstract

Medication errors remain a critical concern in patient safety, significantly affecting the quality of healthcare services. The COVID-19 pandemic further strained global healthcare systems, exacerbating the occurrence of such errors. This study aims to explore publication trends regarding the causes and mitigation strategies of medication errors, with particular emphasis on the use of technology and reporting systems in healthcare settings. A scoping review with a qualitative approach was employed, analyzing literature published between 2019 and 2024. Relevant studies were identified, screened, and systematically analyzed using major scientific databases. The findings indicate a notable increase in publications on medication errors during 2019–2021, primarily driven by heightened stress on healthcare systems amid the pandemic. Frequently reported contributing factors include inadequate training of medical personnel, high workload, ineffective communication among healthcare professionals, and limitations in incident reporting systems. Mitigation strategies increasingly emphasize the implementation of artificial intelligence and electronic reporting systems, which have demonstrated effectiveness in detecting and preventing errors. These results underscore the importance of technology-enhanced interventions and robust reporting mechanisms to improve patient safety. Continued research and implementation efforts are essential to further reduce medication errors and strengthen healthcare quality.
Co-Authors Tri Sudarwati Winphy Prasetyo