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All Journal Jurnal STEI Ekonomi Jurnal Riset Manajemen dan Bisnis
Rama Chandra
Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta, Jakarta, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Analysis of organizational culture, promotion, and compensation and its influence on job satisfaction Adinda Ayu Lestari; Rama Chandra
Jurnal Riset Manajemen dan Bisnis Vol. 10 No. 2 (2025)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/jrmb.v10i2.1212

Abstract

This study aims to examine the influence of organizational culture and compensation on job satisfaction, and the mediating role of job promotion in these relationships. An associative research design was employed, and data were collected through a questionnaire distributed to 89 respondents. Path analysis using SmartPLS 3.0 was conducted to test the proposed hypotheses. The findings reveal that leadership, performance perception, and loyalty significantly and directly influence job promotion. Furthermore, both organizational culture and compensation have direct positive effects on job satisfaction. However, job promotion does not significantly affect job satisfaction, indicating that promotion does not mediate the relationships between leadership, performance perception, loyalty, and job satisfaction. These findings suggest that while organizational culture and compensation are critical drivers of employee satisfaction, promotion practices may not inherently enhance satisfaction, possibly due to unmet expectations or increased responsibilities associated with advancement. Since promotions don’t always increase satisfaction, companies must manage these processes thoughtfully by ensuring clarity in roles, providing support for new leaders, and aligning promotion criteria with employee expectations
The influence of e-service quality and e-satisfaction on repurchase intention: Mediating role of e-trust Megayani Megayani; Rama Chandra; Nur Haidina
Jurnal STEI Ekonomi Vol. 32 No. 2 (2023)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36406/jemi.v32i02.recovery.836

Abstract

Recovery version This study aims to determine the role of e-trust in moderating the effect of e-service quality and e-satisfaction on the repurchase intention of Tokopedia's female consumers. This study uses a positive approach and partial least square analysis technique on samples of Tokopedia’s female customers, who have purchased fashion products within the past three months. The sampling method used in this study is purposive sampling, with a total of 100 respondents. First, we find that there is a positive influence of e-service quality on e-trust, e- satisfaction on e-trust and e-trust onrepurchase intention. Second, the mediating role of e-trust has proven statistically significant in predicting the influences of e-service quality and e-satisfaction on repurchase intentions of Tokopedia’s female cunsumers. The limitations of this research is the relatively small sample size and the data are collected from a single online shopping store. Conclusions from this study may not generalize well to the entire online shopping. Our findings imply that the consumer’s e-trust is possibly as antecedent of female cunsumers repurchase intention in online vendors. Article Information: Received 2/2/2023 / Revised 12/29/2023 / Accepted 12/29/2023 / Online First 1/17/2024
Co-Authors Adinda Ayu Lestari Megayani Megayani Nur Haidina