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All Journal Priviet Social Sciences Journal Health Economics Insights Journal
Khaled Ouanes
Saudi Electronic University
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences

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Understanding telehealth adoption among healthcare professionals in Saudi Arabia through an extended technology acceptance model Batool Al-jasim; Emna Baklouti; Ebtesam Elsayed; Khaled Ouanes
Priviet Social Sciences Journal Vol. 5 No. 5 (2025): May 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i5.455

Abstract

The COVID-19 pandemic has accelerated the global shift toward telehealth services, compelling healthcare systems to integrate digital platforms for continued patient care. This study investigates the factors influencing the adoption of telehealth applications among healthcare professionals (HCPs) in Saudi Arabia, using an extended Technology Acceptance Model (TAM). The model incorporates classical TAM variables, such as perceived usefulness and ease of use, alongside additional quality dimensions, such as learnability, interface quality, interaction quality, and reliability. Data were collected from 102 HCPs across public and private hospitals and analyzed using Structural Equation Modeling with SmartPLS. The results revealed that perceived usefulness, learnability, interaction quality, and reliability significantly influence satisfaction, which in turn strongly predicts future usage intention. However, ease of use and interface quality were found to be non-significant, suggesting that, under pandemic conditions, functional reliability and clinical value outweigh usability aesthetics. The model demonstrated substantial explanatory power (R² = 0.691 for satisfaction; R² = 0.623 for intention) and predictive relevance through PLSpredict. This research extends the TAM by integrating system quality factors relevant to healthcare contexts and offers practical insights for policymakers and system developers aiming to enhance the long-term adoption of telehealth technologies.
Mapping the digital health research landscape of the gulf cooperation council: A bibliometric synthesis of two decades of scholarship (2000–2024) Khaled Ouanes; Marouane Zouine; Muhammad Ali
Health Economics Insights Journal Vol. 1 No. 1 (2026): June 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/heij.v1i1.2108

Abstract

Digital health has become a strategic pillar of health system reform across the Gulf Cooperation Council (GCC). However, the scholarly evidence base for this transformation remains fragmented and unevenly mapped. This study synthesizes two decades of bibliometric evidence (2000–2024) on digital health research originating in the six GCC states—Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates—and specifies a reproducible Scopus and Web of Science extraction protocol for primary science mapping. Drawing on the Scientific Procedures and Rationales for Systematic Literature Reviews (SPAR-4-SLR) framework and established bibliometric guidelines, the analysis integrates macro-indicators of research productivity, thematic structure, and collaboration patterns reported in peer-reviewed regional studies. The evidence documents an accelerating publication trajectory, punctuated by a pronounced COVID-19 inflection and a marked concentration of output in Saudi Arabia and the United Arab Emirates, with Qatar exhibiting the region's steepest relative growth. Thematically, the field has migrated from foundational concerns with e-health infrastructure, electronic health records, and telemedicine toward Artificial Intelligence (AI), m-health, and personalized medicine. Collaboration is oriented predominantly toward extra-regional partners in the United Kingdom and the United States, whereas intra-GCC co-authorship remains comparatively weak. A persistent gap separates the region's world-leading translational deployments, exemplified by the Guinness-recognized Seha Virtual Hospital, from its comparatively modest knowledge production. This study offers a consolidated research agenda and a transparent methodological roadmap to advance rigorous, policy-relevant digital health scholarship in the Gulf.
Co-Authors Batool Al-jasim Ebtesam Elsayed Emna Baklouti Marouane Zouine Muhammad Ali