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Strategic Positioning and Operational Challenges of Water Utility Companies: A Case of West Java, Indonesia Didin Kristinawati
Journal of Enterprise and Development (JED) Vol. 6 No. 3 (2024): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v6i3.11277

Abstract

Purpose: This study aims to analyze the strategic positioning and operational challenges faced by Water Utility Company X (WUCX) in West Java, Indonesia. It identifies key strengths, weaknesses, opportunities, and threats (SWOT) that affect the company's ability to meet the increasing demand for reliable water services in a rapidly urbanizing region.Method: The study employs a mixed-methods approach, combining qualitative and quantitative data. Qualitative data were gathered through semi-structured interviews with WUCX senior management, focusing on internal and external factors impacting the company. Quantitative data were drawn from company documents, such as financial reports and surveys. The analysis, based on a SWOT framework, offers a comprehensive assessment of WUCX’s strategic position.Result: The SWOT analysis revealed that WUCX has notable strengths, including an efficient billing system, strong financial stability, and extensive technical service coverage. These strengths position the company to seize opportunities for service expansion through strategic partnerships. However, the analysis also identified key weaknesses, such as aging infrastructure and significant water loss, which could threaten long-term sustainability. Externally, the company faces opportunities like supportive legal frameworks and rising demand, but also threats such as environmental degradation and challenges in coordinating water sourcing.Practical Implications for Economic Growth and Development: This study offers actionable insights to enhance the strategic positioning and operational efficiency of public utilities like WUCX. These insights can drive improvements in infrastructure management, service delivery, and financial sustainability, ultimately contributing to broader economic growth and development in rapidly urbanizing regions.
The Influence Of Physical Work Environment And Work Discipline On Employee Performance: A Study At The Dodol Picnic Garut Production Division Muhammad Raisa Alawi; Ratna Komala Putri; Didin Kristinawati
Eduvest - Journal of Universal Studies Vol. 5 No. 8 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i8.51848

Abstract

The decline in workforce performance at Dodol Picnic Garut has become a strategic issue that has impacted productivity and work quality. Two main factors believed to contribute to this problem are an unsupportive physical work environment and low employee discipline. Therefore, this study focuses on analyzing and testing the extent to which the physical work environment and work discipline influence employee performance. This study employs a descriptive quantitative approach using the Structural Equation Modeling–Partial Least Square (SEM-PLS) method. A total of 110 respondents participated in this study through saturated sampling techniques. Data collection was conducted through interviews, participatory observation, and the distribution of structured questionnaires, which were then analyzed using SmartPLS software. The results of the study indicate that the physical work environment variable has a significant and strong influence on improving employee performance, with a p-value of 0.000 for male respondents and 0.003 for female respondents, and an effect size (f²) of 0.531, reflecting a high influence. Meanwhile, the work discipline variable showed a significant influence only on the male respondent group (p = 0.019), but not on the female group (p = 0.248).