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All Journal Humanities, Society, and Community (HSC)
Jesus P. Briones
World Citi Colleges
Humanities Social Sciences

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Relationship of Open Communication to Employee Motivation in a Government Agency in the Philippines Erika Ruth F. Larroza; Swtizel Ann G. Basilla; Ma. Angelica Casano; Jesus P. Briones; Marmelo V. Abante
Humanities, Society, and Community Vol. 2 No. 1 (2024): Humanities, Society, and Community (HSC)
Publisher : Research Synergy Foundation Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/hsc.v2i1.2747

Abstract

Effective communication is essential for fostering a motivated and engaged workforce, particularly in government organizations where transparency and collaboration are vital. This study examines the relationship between open communication practices and employee motivation within a government agency in the Philippines, focusing on 129 employees from a total population of 192 in the division under the Collection Service. Employing a descriptive-correlation research design, data were gathered through a researcher-structured questionnaire and analyzed using frequency, percentage, weighted mean, standard deviation, and Pearson correlation coefficient as statistical tools. The results indicate that effective communication, particularly regarding information accessibility, improves employee engagement and performance. However, feedback mechanisms and communication frequency were identified as areas for improvement. A supportive work environment emerged as the most potent motivator, followed by recognition and career development opportunities, whereas compensation played a lesser role. This study revealed that barriers such as organizational structure and inadequate communication channels hinder effective communication. The findings also reveal a strong positive correlation between open communication and employee motivation. On the other hand, the correlation between open communication and barriers to it was weak, whereas the relationship between employee motivation and barriers to it exhibited a moderate positive correlation. The study emphasizes the importance of enhancing open communication to boost employee engagement and performance and offers strategic recommendations to address these barriers.
Inclusive Workplace Culture of a Government Office in the Philippines Through Intercultural Communication Jherico R. Gamboa; John Feree C. Arriola; Jade Chrisel L. Baquiran; Jesus P. Briones; Marmelo V. Abante
Humanities, Society, and Community Vol. 2 No. 1 (2024): Humanities, Society, and Community (HSC)
Publisher : Research Synergy Foundation Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/hsc.v2i1.2754

Abstract

Effective intercultural communication is essential in the workplace to address cultural barriers, improve inclusivity and promote employee engagement. In this respect, the study aimed to enhance cultural competence by observing emotions, developing cultural sensitivity, and identifying barriers to intercultural communication within a government office in the Philippines. This study examined the cognitive aspects of intercultural communication and barriers to effective interaction among employees. A comprehensive quantitative-descriptive study was conducted with a census of fifty (50) employees from the subject government office, including permanent staff and outsourced personnel. The data-gathering tool was a validated questionnaire distributed via an in-person survey. The data were analyzed using frequency, percentage, weighted mean, and Spearman’s rank correlation coefficient. The findings indicate that respect for cultural differences is highly practiced in the office, with the cognitive interaction aspects of intercultural communication to be further improved for a more efficient inclusive environment. Although barriers to intercultural communication exist, they can be minimized by fostering respectful and inclusive interactions among employees. Based on the findings of the study, a strategy roadmap for improving intercultural communication is proposed. This study is essential for an organization seeking to improve workplace dynamics and the long-term success created through diversity and inclusion initiatives.
Co-Authors Erika Ruth F. Larroza Jade Chrisel L. Baquiran Jherico R. Gamboa John Feree C. Arriola Ma. Angelica Casano Marmelo V. Abante Swtizel Ann G. Basilla