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All Journal Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora
Yusuarsono Yusuarsono
Department of Public Administration
Humanities Social Sciences Other

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The Process of Supervision of Human Resources in Improving Work Discipline for Civil Servants (Study at the Berkas Village Office, Teluk Segara District, Bengkulu City) Fitriansyah Fitriansyah; Yusuarsono Yusuarsono; Antonio Imanda
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i1.73

Abstract

This study intends to determine the process of supervising human resources in improving the work discipline of civil servants. (Study at the Berkas Kelurahan Office, Teluk Segara Subdistrict, Bengkulu City. The purpose of this study is to identify and describe the Supervision of Human Resources in Improving the Work Discipline of Civil Servants. This study uses a qualitative descriptive research method. The technique used is Accident Cluster Sampling, a collection technique The data in this study are observation, interviews, and documentation.The theory of the stages in supervision according to Kadarman (2001:161), among others, can be concluded: Determination of Implementation Standards (Planning) for the Head of the Village Office in carrying out supervision and work discipline has been implemented and implemented based on the regulations of the Law of the Republic of Indonesia number 5 of 2014 concerning the State Civil Apparatus of Government Employees with a Work Agreement, hereinafter abbreviated as PPPK, Determination of Measurement of the Implementation of Leadership Activities in this case Mrs. n all employees from planning to implementation of activities, Comparing the Implementation of Activities with Standards and Analyzing Deviations In the implementation of activities there are problems, especially getting information from superiors suddenly so that there is no preparation at all, the room has a very limited capacity and cannot accommodate more people large, and the condition of covid 19 so that activities are reduced or even eliminated and the Correctional Action taken by the leadership at the File Head Office has never changed the rules regarding employee discipline in entering work. Because these rules are standard and obeyed by all ASN in Indonesia and must be implemented by all employees.
E-Government Based Public Service Innovation At The Investment Office And One-Stop Integrated Service (Dpmptsp) In Bengkulu City Indari Indari; Yusuarsono Yusuarsono; Evi Lorita
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i2.75

Abstract

This study aims to determine the e-government based public service innovation at the investment office and one-stop integrated service in Bengkulu city. This research is a qualitative research which is presented descriptively. Informants in this study amounted to 6 people consisting of: 3 key informants and 3 main informants. Data collection methodes through interviews, observation and documentation. The data analysis techniques used are data reduction, data presentation and conclusion drawing. Based on the results of research and discussion, it is known that e-government-based Public Service Innovation at the Bengkulu City Investment and One-Stop Integrated Service Office is seen from the theory of the Characteristics of Public Service Innovation: (1) The element of novelty, the policy issued by the government through the Bengkulu City DPMPTSP is that the service system already uses an online system through the website. (2) The positive benefits and impacts, for agencies, are that employees can be more assertive in carrying out the rules without having to meet face-to-face with applicants during the current pandemic because the agency has implemented an online licensing system. For the community, it is easier for the applicant's business because there is no need to manually process files because an online system has been implemented through the website. (3) Providing a solution to the problem, the solution provided by the Bengkulu City DPMPTSP is that the agency facilitates computers, scanners and assistance to assist applicants in conducting business permits. (4) Continuous, the application of technology in DPMPTSP will be sustainable because it can facilitate licensing applications. (5) Compatibility, Employees at DPMPTSP adjust e-government licensing services by following established regulations, namely Government Regulation No. 24 of 2018 concerning Electronically Integrated licensing services.
Ombudsman Performance Representative Of Bengkulu Province Presilia Andra Sari Sapitri; Harius Eko Saputra; Yusuarsono Yusuarsono
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i1.77

Abstract

This study aims to determine the performance of the Bengkulu Province Representative Ombudsman Institution in examining and resolving public complaints reports from various existing cases. This study uses a qualitative descriptive method. Data collection uses observation, interview and documentation techniques. The informants in this study amounted to 6 people, namely the head of the ombudsman, assistant, administration, and reporting. The results of this study show that the performance of the Bengkulu Province Representative Ombudsman has a good performance, based on Bernardin's theory (2000:34) the researcher found that the Bengkulu Province Representative Ombudsman's performance was good even though in terms of human resources that were still lacking, the Bengkulu Province Representative Ombudsman always carried out his duties. professionally and have high motivation and commitment
Co-Authors Antonio Imanda Evi Lorita Fitriansyah Fitriansyah Harius Eko Saputra Indari Indari Presilia Andra Sari Sapitri