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All Journal Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora
Febhy Dwi Rachmanda
Universitas WR Supratman
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences Other

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Hubungan Kualitas Layanan Administrasi dengan Tingkat Kepuasan Siswa Pendidikan Dasar di UPT SDN Karanganyar Kota Pasuruan Tahun Ajaran 2024/2025 Febhy Dwi Rachmanda
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 2 (2025): December
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v5i2.3019

Abstract

This study aims to analyze the influence of the quality of educational administration services on the satisfaction of fourth, fifth, and sixth-grade students at UPT SDN Karanganyar, Pasuruan City, in the 2024/2025 academic year. Service quality was measured using five SERVQUAL dimensions (tangibles, reliability, responsiveness, assurance, and empathy), while student satisfaction was measured through indicators of expectation fulfillment, accessibility, service speed, staff attitude, and overall satisfaction. A sample of 101 students was drawn using simple random sampling from a population of 135 students. Data analysis included validity and reliability tests, classical assumption tests, and simple linear regression. The results showed that the quality of educational administration services had a positive and significant effect on student satisfaction, with the regression equation Y = 15.322 + 0.768X
Studi Kebijakan Publik Dana Desa dalam Mengatasi Masalah Kesehatan dan Pendidikan di Desa: Studi Kasus Desa Prasung, Kabupaten Sidoarjo Febhy Rachmanda
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 12 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i12.9885

Abstract

This research aims to analyze the implementation of the Village Fund (Dana Desa) public policy in overcoming health and education problems in Prasung Village, Buduran District, Sidoarjo Regency. The Village Fund policy is a central government instrument designed to accelerate rural development and community welfare. This study uses a qualitative descriptive method with a case study approach. Data was collected through in-depth interviews with village officials, community leaders, and beneficiaries, as well as through observation and documentation studies. The data analysis technique used is an interactive model, examining the context, input, process, and product of the policy implementation. The findings indicate that the Village Fund in Prasung Village has been allocated through community participation in the Village Deliberation (Musdes) for health programs, such as the construction of a Posyandu (Integrated Health Service Post) and health insurance assistance (BPJS), and education programs, including scholarships and school operational assistance (BOS). However, several challenges were identified, including the limited amount of funds compared to needs, uneven distribution of program benefits, and a lack of community involvement in monitoring and evaluation. This study concludes that while the Village Fund policy has made a positive contribution to improving health and education services, its effectiveness is not yet optimal. Recommendations are offered for improving planning, transparency, and community participation to maximize the impact of the Village Fund on human resource development in the village.
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