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Suci Putri Lestari
University Perjuangan Tasikmalaya
Humanities Decision Sciences, Operations Research & Management Social Sciences

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The Influence Of Product Quality And Price Perception On Customer Satisfaction (Survey Of Azqia Collection Tasikmalaya Customers) Ulfah Fitriyyah; Depy Muhamad Pauzy; Suci Putri Lestari
Journal of Indonesian Management Vol. 3 No. 1 (2023): March
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i1.1134

Abstract

This study aims to determine the influence of product quality and price perception on customer satisfaction (Survey on customers of Azqia Collection Tasikmalaya). The method used in this study is causality through a survey approach. With a research sample of 100 customers of Azqia Collection Tasikmalaya. The data used is primary data. The analytical tool used in this study is multiple regression using SPSS 26.0. The results showed that product quality and price perception had a significant effect on customer satisfaction at Azqia Collection Tasikmalaya). Partially, product quality has a significant influence on customer satisfaction at Azqia Collection Tasikmalaya). Partially Price Perception has a significant influence on Customer Satisfaction at Azqia Collection Tasikmalaya).
The Influence Of Work Discipline And Work Environment On The Work Productivity Of Employees In The Hikmah Crackers Factory Shella Apriani; Suci Putri Lestari; Kusuma Agdhi Rahwana
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1379

Abstract

This study aims to find out how Work Discipline and Work Environment affect the Work Productivity of Hikmah cracker factory employees. The research method used in this study is a quantitative research method with a survey approach. The sampling technique used was saturated sampling and 45 respondents were taken as samples. The analytical tool used is the multiple regression equation. The results of the study show that work discipline and work environment simultaneously have a significant influence on employee productivity. Work Discipline partially does not have a significant effect on Employee Productivity. Work environment partially has a significant influence on Employee Productivity
The Effect Of Perceived Price And Service Quality On Purchasing Decisions For Electronic Services (Survey On Customers Of Computer Kios & Services Singaparna) Lulu Alfiani Mardian; Suci Putri Lestari; Dudu Risana
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1390

Abstract

This research used in this research is quantitative research. This study describes the influence of perceived price and service quality on service purchasing decisions at computer & service kiosks in Singapore. So the type of research taken is quantitative research with a Causal Descriptive survey method. The survey in this study was for customers of Singaparna Computer & Service Kiosks with a sample of 100 respondents. The data used are primary and secondary data. The data analysis technique used is Multiple Liner Regression Analysis using SPPS V.25 Software. The results of this study indicate that simultaneously perceived price and service quality have a significant effect on purchasing decisions. Partially Perceived Price has a significant influence on Purchasing Decisions. Partially, service quality has a significant influence on purchasing decisions.
Co-Authors Depy Muhamad Pauzy Dudu Risana Kusuma Agdhi Rahwana Lulu Alfiani Mardian Shella Apriani Ulfah Fitriyyah