Article Per Year (5 Year)
p-Index From 2021 - 2026
0.659
P-Index
This Author published in this journals
All Journal People and Behavior Analysis (PBA) Journal of Healthcare and Biomedical Science (JHBS)
Hendrati Dwi Mulyaningsih
Bandung Islamic University
Biochemistry, Genetics & Molecular Biology Immunology & microbiology Medicine & Pharmacology Nursing Public Health Social Sciences

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
The Influence of Work Environment and Job Embeddedness on Organizational Citizenship Behavior in Digital Media Businesses Syahida Aulia Sakinah; Muhardi Muhardi; Hendrati Dwi Mulyaningsih
People and Behavior Analysis Vol. 1 No. 2 (2023): September Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v1i2.1910

Abstract

This research aims to find out (1) the conditions of the work environment, (2) job embeddedness, (3) organizational citizenship behavior, (4) the influence of work environment on organizational citizenship behavior, (5) the influence of job embeddedness on organizational citizenship behavior; (6) and the collective influence of work environment and job embeddedness on organizational citizenship behavior at PT Ayo Media Network. The research methodology employed is a rigorous descriptive verification approach. Data gathering methods encompass a comprehensive spectrum, including administering surveys, conducting interviews, and meticulous documentation retrieval, all closely aligned with the research objectives. The research population encompasses the entire workforce of PT Ayo Media Network, ensuring a holistic perspective. Employing a saturated sampling technique with a carefully selected sample size of 95 respondents, the research maintains a robust statistical foundation. Furthermore, data analysis leverages the power of multiple linear regression analysis. The research findings unveil the following insights: (1) The work environment at Ayo Media Network garners an overall positive assessment, reflecting its quality; (2) Similarly, the evaluation of job embeddedness at PT Ayo Media Network is favorably rated overall; (3) The overarching perspective on organizational citizenship behavior at PT Ayo Media Network is characterized by a positive outlook; (4) The research substantiates that the work environment significantly shapes organizational citizenship behavior within PT Ayo Media Network; (5) In contrast, job embeddedness emerges as a factor with no discernible impact on organizational citizenship behavior within the organization; (6) Notably, when the combined influence of the work environment and job embeddedness is considered, it becomes evident that they collectively wield a significant effect on organizational citizenship behavior at PT Ayo Media Network. In summary, this research underscores the relatively favorable nature of the work environment, job embeddedness, and organizational citizenship behavior at PT Ayo Media Network, with a key revelation being that it is primarily the work environment that exerts influence on organizational citizenship behavior within the organization.
The Influence of Motivation and Work Environment on Performance (Study on Dental Profession Program at RSGM UNPAD) Mamta Vasandani; Hendrati Dwi Mulyaningsih; Muhardi Muhardi
Journal of Healthcare and Biomedical Science Vol. 4 No. 1 (2025): Journal of Healthcare and Biomedical Science (JHBS)
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/jhbs.v4i1.3978

Abstract

The performance of dental professional program students in dental education hospital is essential for ensuring high quality healthcare services and developing clinical competencies. Their level of performance also has direct implications for patient safety and the quality of dental care delivered. This study analyzes the level of motivation, work environment conditions, and performance of dental professional program students, as well as the partial and simultaneous effects of motivation and the work environment on their performance at the Dental and Oral Hospital, Padjadjaran University. Using a quantitative descriptive approach, data were collected through survery involving 125 respondents selected through stratified random sampling. Motivation was assessed through achievement, affiliation, and power needs, while the work environment included physical and non-physical aspects. The results show that dental professional program students demonstrated good motivation, whereas the overall work environment was rated poor, especially in physical conditions. Their performance was generally good in quality, teamwork, responsibility, and initiative, although work quantity remained low. Regression analysis revealed that motivation and work environment had a positive and significant effect on performance, jointly explaining 51.3% of its variability. These findings indicate that strengthening motivation and improving physical work conditions are essential to enhance the performance of dental professional program students, which may ultimately improve patient care quality and clinical education outcomes. Beyond these findings, the study offers broader theoretical and practical contributions by highlighting how educational environment and organizational factors shape health professional training, providing insights that can inform hospital management and the design of more effective clinical education systems.
Service Quality, Patient Satisfaction, and Patient Loyalty at Pavilion RSGM Unpad: A Quantitative Analysis Salsabila Riaz Nisar; Hendrati Dwi Mulyaningsih; Rini Lestari
Journal of Healthcare and Biomedical Science Vol. 4 No. 2 (2026): Journal of Healthcare and Biomedical Science (JHBS)
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/jhbs.v4i2.4070

Abstract

This study aims to analyze the role of service quality and patient satisfaction in shaping patient loyalty at the Pavilion of RSGM Unpad. Patient loyalty matters not only for institutional competitiveness but also for continuity of care, service utilization, and the long-term sustainability of specialized health services, yet evidence from premium dental hospital units in Indonesia remains limited. The research employed a quantitative cross-sectional explanatory survey design. The study sample consisted of 188 patients, selected through convenience sampling, and data were collected using a structured questionnaire measuring perceptions of service quality, satisfaction, and loyalty. Data were analyzed using multiple linear regression to examine both partial and simultaneous effects among the variables. The results show that service quality significantly influences patient loyalty, and patient satisfaction also has a significant effect on loyalty; together the two predictors explain 72.5% of the variance in loyalty. The findings highlight that dominant factors such as the professionalism of medical staff, timeliness of service, and comfort of supporting facilities play a central role in shaping loyalty. The study contributes empirical evidence on the service quality–satisfaction–loyalty pathway in a specialized Indonesian dental hospital setting and offers practical implications for quality improvement, patient-centered care, and the retention of patients in such services.
Co-Authors Mamta Vasandani Muhardi Muhardi Rini Lestari Salsabila Riaz Nisar Syahida Aulia Sakinah