Garuda - Garba Rujukan Digital

Strategy to Accelerate the Resolution of Village Boundary Determination and Confirmation in Nunukan Regency Eradias Elias; Hasniaty; Muhammad Ridwan Arif
Journal AGENCY Vol. 5 No. 2 (2025): July 2025
Publisher : Pustaka Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54065/agency.5.2.2025.474

This study aims to formulate the most recommended strategy for the Community and Village Empowerment Office of Nunukan Regency in an effort to accelerate the completion of Village Boundary Determination and Confirmation (PPBDes) in Nunukan Regency to achieve the target of 100% of 232 villages and 8 sub-districts. This study uses a mixed method with an exploratory design variant of the instrument development model. This model is to develop and implement quantitative instruments (IFE, EFE and QSPM) based on previous qualitative findings (SWOT). Data collection in this study was carried out through interviews, observations, questionnaires and online data collection. The results of this study found internal and external factors that influence the implementation of PPBDes in Nunukan Regency. Furthermore, based on the results of the IFE and EFE questionnaires, it was found that the weakness factor had the highest score with a score of 3.86, followed by the strength factor with a score of 3.76, then the opportunity factor with a score of 3.67 and finally the threat factor with a score of 3.62. Based on internal and external factors, a SWOT analysis was conducted to formulate strategies that could be taken to accelerate the completion of PPBDes in Nunukan Regency, then continued by using the QSPM analysis instrument to determine which strategy was most recommended or prioritized for implementation in an effort to accelerate the completion of PPBDes in Nunukan Regency.

Strategies For Enhancing Human Resource Capacity To Support Digital Transformation In Pejala Village, Penajam District, Penajam Paser Utara Regency, East Kalimantan Irmayani; Hasniaty; Sadly Abdul Jabbar
GoodWill Vol. 5 No. 1 (2025): April 2025
Publisher : Yayasan Amerta Insan Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65246/66sq6g33

This study aims to describe strategies for enhancing human resource (HR) capacity in supporting digital transformation, as well as to identify the obstacles and challenges encountered in its implementation in Pejala Village, Penajam District, Penajam Paser Utara Regency. The research was conducted at the Pejala Village Office using a descriptive qualitative approach. Data were collected through interviews, observation, and documentation, and were then analyzed thematically to obtain an in-depth understanding of the phenomenon under study. The findings reveal that strategies to enhance HR capacity were carried out through training, technical guidance, performance evaluation, utilization of digital applications, and support from the Department of Communication and Informatics. These efforts not only strengthened the skills of local officials but also encouraged the integration of digital-based public service systems that are faster, more efficient, and more accurate. However, several challenges remain, including limited competence of officials in operating technology, unstable internet networks, limited digital devices, low digital literacy among the community, and restricted village office budgets. These findings indicate that although digital transformation in Pejala Village has begun to progress well, the process still requires more targeted policy strengthening, adequate technological infrastructure provision, and continuous training based on the needs of local officials. Thus, digital transformation at the village level has the potential to support the improvement of public service quality to be more responsive, transparent, and accountable.

Analysis of The Influence of Workload, Incentives, and Leadership Style on Employee Performance at the Class I Tpi Immigration Office Makassar Indah Safriani Putri; Hasniaty; Nasir Hamzah
GoodWill Vol. 5 No. 1 (2025): April 2025
Publisher : Yayasan Amerta Insan Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65246/5tpjj084

The purpose of this study is to examine the influence of workload, incentives, and leadership style, both partially and simultaneously, on improving employee performance at the Class I TPI Immigration Office Makassar. This research was conducted at the Class I TPI Immigration Office Makassar. Data were collected through observation, interviews, and documentation, and analyzed using quantitative descriptive analysis with multiple linear regression methods. Organizational management needs to formulate strategies for workload management, incentive provision, and the application of effective leadership styles. These strategies should include planning, implementation, and continuous policy control with the aim of achieving performance targets, maintaining a balance between productivity, job satisfaction, and employee loyalty, thereby enhancing the quality of public services provided by the Class I TPI Immigration Office Makassar. The findings of this study indicate that the three independent variables Workload (X₁), Incentives (X₂), and Leadership Style (X₃) have different effects on the dependent variable, Employee Performance (Y). Workload has a significant negative effect on employee performance, while incentives and leadership style have a significant positive effect. Incentives and leadership style contribute the most positively to employee performance, whereas excessive workload decreases performance.

The Influence of Technology Access, Socialization, and Social Preferences on the Use of the PLN Mobile Application at PT. PLN (Persero) Serui Customer Service Unit A. Zulkifli; Hasniaty; Sadly Abdul Jabbar
GoodWill Vol. 5 No. 1 (2025): April 2025
Publisher : Yayasan Amerta Insan Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65246/hjk17844

This study aims to determine: 1) the influence of technology access on the use of the PLN Mobile application at PT. PLN (Persero) Serui Customer Service Unit, 2) the influence of socialization on the use of the PLN Mobile application at PT. PLN (Persero) Serui Customer Service Unit, 3) the influence of social preferences on the use of the PLN Mobile application at PT. PLN (Persero) Serui Customer Service Unit, and 4) the influence of technology access, socialization, and social preferences on the use of the PLN Mobile application at PT. PLN (Persero) Serui Customer Service Unit. This study used a quantitative survey method to analyze the factors influencing the use of the PLN Mobile application at the Serui ULP. A sample of 100 respondents was selected using purposive sampling techniques and the Slovin formula. Data were collected through a Likert questionnaire, observation, and documentation, then analyzed using descriptive statistics, validity, reliability, normality, linearity, t-test, F-test, multiple linear regression, and coefficient of determination using SPSS. The results indicate that technology access, socialization, and social preference have a positive and significant influence, both individually and simultaneously, on the use of the PLN Mobile application at PT PLN (Persero) ULP Serui. Technology adaptation is the most dominant factor driving application utilization, followed by socialization and social preference. Based on these findings, it is recommended that PLN improve technology training, expand outreach campaigns, and develop community-based promotions and recommendation programs to strengthen sustainable application use.

Disaster Mitigation Management Strategy in Improving Community Knowledge, Attitudes and Behavior by the Regional Disaster Management Agency in Nunukan Regency Saskia Sara Dewi; Nur Insan; Hasniaty
Income Journal Of Economics Development Vol. 5 No. 2 (2025): Juli 2025
Publisher : Pustaka Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54065/ijed.5.2.2025.472

This study was conducted at the Regional Disaster Management Agency (BPBD) of Nunukan Regency with the aim of identifying the disaster mitigation management strategies employed to enhance community knowledge, attitudes, and behaviors. The study also explores the factors that hinder and support the implementation of these strategies. The research adopts the strategic management framework proposed by Wheelen and Hunger (2008) and employs a qualitative descriptive approach. Informants were selected using purposive sampling, and data were collected through interviews, observation, and documentation. Data analysis followed the interactive model by Miles, Huberman, and Saldana (2014). The findings reveal that BPBD Nunukan implements four primary strategies: (1) leveraging strengths and opportunities, (2) capitalizing on opportunities while minimizing weaknesses, (3) using strengths to counter threats, and (4) minimizing weaknesses and avoiding threats. Mitigation activities include public outreach, training programs, technical guidance, the establishment of the Disaster Risk Reduction Forum (FRPB), Disaster-Resilient Villages (Destana), Student Disaster Awareness Programs (Sispena), and the installation of disaster risk signposts. Supporting factors include the existence of local disaster management policies, relevant activity programs, effective inter-departmental coordination, collaboration with local institutions and communities, the use of media such as social platforms and official websites, and partnerships with national radio (RRI). Conversely, inhibiting factors include limited budgets, inadequate infrastructure, insufficient human resources in both quality and quantity, the absence of standardized operating procedures (SOPs) for disaster mitigation, and geographical challenges specific to the Nunukan Regency.

The Influence of Work-Life Balance and Workload on Job Satisfaction with Job Stress as an Intervening Variable in Banking Employees in Makassar City Hasniaty; Wahdana Indah Gita; A. Nur Insan
GoodWill Vol. 6 No. 2 (2026): October 2026
Publisher : Yayasan Amerta Insan Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65246/goodwill.v62.786

Work-life balance, workload, and job stress are important factors influencing employee well-being and job satisfaction in the banking sector. However, the extent to which job stress mediates the relationships between work-life balance, workload, and job satisfaction requires further investigation. This study aimed to analyze the effects of work-life balance and workload on job satisfaction, with job stress as an intervening variable among banking employees in Makassar City. A quantitative survey was conducted involving 275 respondents from Bank BRI, BNI, Mandiri, and BTN. Primary data were collected using a Likert-scale questionnaire and analyzed using structural equation modeling with Analysis of Moment Structures (AMOS). The results showed that work-life balance had a positive but insignificant effect on job stress, whereas workload had a positive and significant effect. Work-life balance had a negative but insignificant effect on job satisfaction, while workload and job stress each had a positive and significant effect on job satisfaction. Furthermore, job stress did not significantly mediate the relationship between work-life balance and job satisfaction or the relationship between workload and job satisfaction. These findings indicate that the relationships among work-life balance, workload, job stress, and job satisfaction vary in direction and statistical significance. The study contributes to understanding employee job satisfaction in the banking sector and suggests that bank management should promote work-life balance and manage workloads effectively while addressing job satisfaction through broader organizational strategies rather than relying solely on reducing job stress as a mediating mechanism.

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