Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal IIJSE
Gilang Pratama Hafidz
Universitas Esa Unggul, Tangerang, Indonesia
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Turnover in Financial Service Startups in Indonesia: The Mediating Effects of Civility, Job Satisfaction, and Affective Commitment Al Fitra Netera Anfal; Gilang Pratama Hafidz
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9992

Abstract

Startup companies enter the market with innovative products or services, operating in dynamic environments with limited resources. Dynamic business environments require organizations to pay attention to human resources, as employees are valuable assets. Startups experience high turnover rates, which disrupt business processes. This study aims to understand the factors and the importance of turnover in the top 10 financial service startups in Indonesia, with a sample of permanent staff with at least 1 year experience. Data collection was obtained through online questionnaires. Structural Equation Model (SEM) was used to test the research model with a sample size of 138 respondents. The results indicate that managerial support for employees and employees' perception of fairness towards the organization impact civility, known to increase employee job satisfaction, which in turn mediates civility with turnover intention, ultimately increasing affective commitment to reduce turnover intention. The study is limited to focusing on the top 10 financial service startups in Indonesia and does not explore the roles of age, gender, and job type differences, thus the results do not encompass the entire startup environment and its employees' personal factors. Future studies are expected to explore these aspects to provide deeper insights in subsequent research.
Co-Authors Al Fitra Netera Anfal