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All Journal Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Islamic Banking : Jurnal Pemikiran dan Pengembangan Perbankan Syariah Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA)
Zainul Kisman
Program Studi Magister Manajemen, Universitas Trilogi Jakarta
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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The Effect of Auditor Competence and Work Experience on Auditor Performance Through Human Capital Management Implementation: Evidence from the Inspectorate General of Indonesia’s Ministry of Manpower Istianto Adi Putro; Zainul Kisman
Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) - Maret 2026 (INP RESS)
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimpa.v6i1.812

Abstract

This study examines the effects of auditor competence and work experience on auditor performance and tests the mediating role of Human Capital Management (HCM) implementation. The context is the Inspectorate General of Indonesia’s Ministry of Manpower, where timeliness and quality of audit outputs remain strategic concerns. A quantitative explanatory design was employed using saturated sampling of 70 respondents (66 auditors and 4 supervisory officials/assistant inspectors). Data were collected through a 1–5 Likert-scale questionnaire and analyzed using PLS-SEM (SmartPLS). The measurement model met convergent validity criteria (outer loadings > 0.70; AVE > 0.50) and demonstrated strong reliability (Cronbach’s alpha 0.845–0.934; composite reliability 0.886–0.944). Structural results show that competence positively and significantly affects auditor performance (β = 0.343; p = 0.001), while work experience has no significant direct effect (β = 0.059; p = 0.673). HCM implementation significantly improves auditor performance (β = 0.529; p < 0.001) and is significantly predicted by competence (β = 0.479; p < 0.001) and work experience (β = 0.595; p < 0.001). Mediation tests confirm that HCM implementation significantly mediates the effects of competence (β = 0.253; p < 0.001) and work experience (β = 0.315; p < 0.001) on auditor performance. These findings imply that experience contributes to performance primarily when it is translated into organizational HCM practices (e.g., development, placement, and performance management).
The Effect of Service Quality, Customer Trust, And Internet Banking On Customer Loyalty Through Customer Satisfaction Ika Putri Gaban; Zainul Kisman
Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) - Maret 2026 (INP RESS)
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimpa.v6i1.813

Abstract

The rapid digital transformation of the banking industry has intensified competition and shifted customer expectations toward more efficient, secure, and technology-driven services. This study aims to examine the effect of service quality, customer trust, and internet banking on customer loyalty, with customer satisfaction serving as a mediating variable. The research was conducted at PT Bank CIMB Niaga Tbk, Niaga Tower Branch, Jakarta, focusing on customers who actively use internet banking services. A quantitative approach was employed using a survey method, with data collected through structured questionnaires distributed to selected respondents using purposive sampling. The data were analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results indicate that service quality, customer trust, and internet banking have a positive and significant effect on customer satisfaction. Furthermore, customer satisfaction has a significant positive impact on customer loyalty. Mediation analysis reveals that customer satisfaction plays a crucial mediating role in strengthening the relationship between service quality, customer trust, internet banking, and customer loyalty. These findings highlight the importance of enhancing digital service quality and customer experience as strategic drivers to foster satisfaction and long-term customer loyalty in the modern banking sector.
The Influence of Social Media Marketing And Product Quality On Purchase Intention of Pesticides With Brand Awareness As A Mediating Variable (Study On Farmer Groups In Indramayu Regency) Arie Eka Prasetia Rizki; Aam Bastaman; Zainul Kisman
Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) - Maret 2026 (INP RESS)
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimpa.v6i1.814

Abstract

The objective of this study is to analyse the influence of social media marketing and product quality on pesticide purchase intention, with brand awareness as a mediating variable. This study was conducted among farmer groups in Indramayu Regency, considering the importance of digital marketing and product quality in influencing farmer purchasing behaviour. The research approach used was quantitative with primary data. The sampling technique used incidental sampling. Data analysis was performed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the assistance of SmartPLS software. The results showed that social media marketing had no influence on brand awareness, product quality influence brand awareness, social media marketing influence purchase intention, product quality influence purchase intention, brand awareness influence purchase intention, brand awareness did not mediate the influence of social media marketing on purchase intention, and brand awareness significantly mediated the influence of product quality on purchase intention. These results imply that improving product quality is a key factor in building brand awareness and purchase intention among farmers, while social media marketing is more effective in directly driving purchase intention. This research is expected to contribute academically to the development of marketing management studies and provide practical considerations for pesticide companies in designing more effective marketing strategies.
The Effect Of Psychological Safety And Learning Agility On Civil Servant Performance: The Mediating Role Of Innovative Work Behavior In The Indonesian Public Sector Anindya Dwi Novitasari; Zainul Kisman
Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) - Maret 2026 (INP RESS)
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimpa.v6i1.828

Abstract

Public sector organizations are increasingly required to enhance performance and innovation amid bureaucratic reform and digital transformation. However, empirical evidence regarding the psychological mechanisms underlying civil servant performance remains limited, particularly in hierarchical public institutions. This study investigates the effect of psychological safety and learning agility on civil servant performance, with innovative work behavior as a mediating variable. A quantitative approach was employed using survey data collected from 167 civil servants at the Ministry of Villages and Development of Disadvantaged Regions, Indonesia. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results reveal that learning agility has a positive and significant effect on performance, whereas psychological safety does not directly influence performance. Both psychological safety and learning agility significantly enhance innovative work behavior. Innovative work behavior significantly improves performance and mediates the relationship between learning agility and performance, but not between psychological safety and performance. This study contributes to public sector human resource management literature by clarifying the behavioral mechanism linking adaptive learning capability and performance. The findings suggest that in bureaucratic contexts, psychological safety alone is insufficient to drive performance unless translated into innovative actions. Policy implications for strengthening adaptive learning and innovation ecosystems in public institutions are discussed.
The Effect of Work Stress and Work Culture on Employee Performance at PPSDM of the Ministry of Villages, Development of Disadvantaged Regions, with Job Satisfaction as a Mediating Variable Ghama Zaffrullah; Zainul Kisman
Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) - Maret 2026 (INP RESS)
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimpa.v6i1.829

Abstract

This study examines the effects of work stress and work culture on employee performance with job satisfaction as a mediating variable at the Center for Human Resource Development (PPSDM), Ministry of Villages, Development of Disadvantaged Regions. Using a quantitative approach, data were collected from 75 employees and analyzed with Partial Least Squares–Structural Equation Modeling (PLS-SEM). The measurement model demonstrates adequate validity and reliability. The structural model results indicate that work stress has a negative and significant effect on job satisfaction, while work culture has a positive and significant effect on job satisfaction. Work stress does not have a significant direct effect on employee performance, whereas work culture and job satisfaction have positive and significant effects on employee performance. Mediation analysis reveals that job satisfaction fully mediates the relationship between work stress and employee performance and partially mediates the relationship between work culture and employee performance. These findings highlight the importance of strengthening work culture and maintaining job satisfaction to sustain employee performance in a public sector organization undergoing organizational transformation.
The Influence of Motivation and Work Discipline on Performance with Work Environment as a Mediating Variable at CV Femarse Inti Mulia Veronika T Batubara; Zainul Kisman
Islamic Banking : Jurnal Pemikiran dan Pengembangan Perbankan Syariah Vol. 11 No. 2 (2026): Islamic Banking:Jurnal Pemikiran dan Pengembangan Perbankan Syariah - Februari
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/isbank.v11i2.1763

Abstract

This study examines the influence of work motivation and work discipline on employee performance, with the work environment as a mediating variable at CV Femarse Inti Mulia. Using a quantitative cross-sectional approach, all 58 employees were included as respondents through a census method. Data were collected using a Likert-scale questionnaire and analyzed with SEM-PLS. The results show that work motivation and work discipline both have positive and significant effects on employee performance. Motivation and discipline also significantly influence the work environment. Additionally, the work environment positively affects performance. Mediation analysis reveals that the work environment mediates the effect of work motivation on performance but does not mediate the effect of work discipline. These findings indicate that employee performance is shaped not only by motivation and discipline but also by the quality of the work environment.
THE EFFECT OF COMPETENCY IMPROVEMENT AND TRAINING PROGRAMS ON THE PERFORMANCE OF CIVIL SERVANTS MEDIATED BY WORK MOTIVATION AT THE DIRECTORATE OF INSTRUCTOR AND TRAINING PERSONNEL DEVELOPMENT Desti Arianti; Zainul Kisman
Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) - INPRESS
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimesha.v6i1.832

Abstract

This study aims to analyze the effect of competency improvement and training programs on the performance of civil servants (ASN) and the role of work motivation as a mediating variable in the Directorate of Instructor and Training Personnel Development. ASN performance is an important factor in supporting the effectiveness of public organizations, thus requiring human resource management that emphasizes competency strengthening and the implementation of appropriate training programs. This study uses a quantitative approach with a survey method. The research population consists of all ASN employees, including civil servants and PPPK employees at the Directorate of Instructor and Training Personnel Development, with a census sampling technique. Data were collected through questionnaires and analyzed using Partial Least Squares (PLS)-based Structural Equation Modeling (SEM). The results showed that competency improvement and training programs had a significant effect on ASN employee performance. Improvement also had a significant effect on work motivation, while training programs did not have a significant effect on work motivation. Furthermore, work motivation does not significantly affect the performance of ASN employees. The mediation test results show that work motivation does not mediate the effect of competency improvement and training programs on the performance of ASN employees. These findings indicate that the performance of ASN employees is more directly influenced by competency and training programs as actual work abilities and formal task fulfillment than by work motivation as a psychological incentive
THE EFFECT OF CAREER DEVELOPMENT AND ALLOWANCES ON WORK DISCIPLINE WITH ORGANIZATIONAL COMMITMENT AS A MEDIATING VARIABLE: EVIDENCE FROM THE BPSDM SECRETARIAT Dian Haerani; Zainul Kisman
Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) - INPRESS
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimesha.v6i1.834

Abstract

This study aims to examine the effect of career development and allowances on work discipline with organizational commitment as a mediating variable in the context of the BPSDM Secretariat. A quantitative approach was employed using a survey method, and data were collected from 77 employees, including civil servants and government contract employees. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results show that career development and allowances have significant positive effects on organizational commitment, but do not have significant direct effects on work discipline. Organizational commitment is found to have a significant effect on work discipline. Furthermore, the mediation analysis indicates that organizational commitment fully mediates the relationships between career development and work discipline as well as between allowances and work discipline. These findings suggest that improvements in career development programs and allowance systems will not automatically enhance work discipline unless they are able to strengthen employees’ organizational commitment. This study highlights the central role of organizational commitment as a key mechanism linking human resource practices to disciplined work behavior in public sector organizations. The results provide practical implications for managers and policymakers in designing more effective human resource policies to improve employee discipline through strengthening organizational commitment
THE EFFECT OF INFORMATION TECHNOLOGY USAGE INTENSITY AND TECHNOLOGICAL COMPETENCE ON GENERATION Z LEADERSHIP EFFECTIVENESS THROUGH TEAMWORK (Evidence from Junior Chamber International Indonesia) Sanda Risma Panggabean; Zainul Kisman
Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) - INPRESS
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimesha.v6i1.836

Abstract

The rapid advancement of information technology has reshaped leadership practices, particularly among Generation Z as digital natives. However, empirical evidence remains inconclusive regarding whether leadership effectiveness is driven by the intensity of technology usage or by technological competence, especially within non-profit youth organizations. This study aims to examine the effect of information technology usage intensity and technological competence on Generation Z leadership effectiveness, with teamwork as a mediating variable. A quantitative approach was employed using Structural Equation Modeling–Partial Least Squares (PLS-SEM). Data were collected from 59 Generation Z members (aged 18–29) of Junior Chamber International (JCI) Indonesia. The results reveal that technology usage intensity does not significantly affect leadership effectiveness or teamwork. In contrast, technological competence has a significant positive effect on teamwork, which in turn significantly influences leadership effectiveness. Teamwork fully mediates the relationship between technological competence and leadership effectiveness. These findings indicate that Generation Z leadership effectiveness is not determined by how frequently technology is used, but by how technological competence is strategically leveraged to foster collaboration and teamwork. This study contributes to digital leadership literature by highlighting teamwork as a critical mechanism linking technological competence to leadership effectiveness in youth-based non-profit organizations.
Co-Authors Aam Bastaman Anindya Dwi Novitasari Arie Eka Prasetia Rizki Desti Arianti Dian Haerani Ghama Zaffrullah Ika Putri Gaban Istianto Adi Putro Sanda Risma Panggabean Veronika T Batubara