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Peran Layanan iCloud dalam Efisiensi Penyimpanan dan Sinkronisasi Data Digital Bagi Pengguna iOS Arsika; Latif Nurakhman; Yuniar Antika Sari; Fenny Purwani
Jurnal SINTA: Sistem Informasi dan Teknologi Komputasi Vol. 3 No. 1 (2026): SINTA: JANUARI
Publisher : Berkah Tematik Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61124/sinta.v3i1.121

Abstract

Abstrak Perkembangan teknologi cloud computing telah memberikan perubahan besar dalam pengelolaan data digital, baik pada tingkat individu maupun organisasi. Salah satu layanan berbasis cloud yang banyak digunakan adalah iCloud milik Apple, yang menyediakan platform terpadu untuk penyimpanan serta sinkronisasi data bagi pengguna perangkat iOS. Penelitian ini muncul dari kebutuhan pengguna untuk mengelola data secara lebih efisien di berbagai perangkat, sekaligus mengatasi keterbatasan kapasitas penyimpanan lokal. Permasalahan utama yang dikaji yaitu bagaimana iCloud berperan dalam meningkatkan efisiensi penyimpanan serta konsistensi sinkronisasi data digital penggunanya. Tujuan penelitian ini adalah mengevaluasi kontribusi iCloud sebagai layanan berbasis cloud dalam meningkatkan keandalan, efektivitas, dan efisiensi pengelolaan data. Metode yang digunakan adalah studi literatur dengan menelaah buku, artikel jurnal, dan prosiding terkait sistem informasi dan cloud computing yang terindeks Scopus dan SINTA. Berdasarkan hasil kajian, iCloud terbukti dapat meningkatkan efisiensi penggunaan penyimpanan melalui mekanisme virtualisasi, sekaligus memungkinkan sinkronisasi data secara real-time di antara perangkat iOS dengan tingkat keandalan yang tinggi. Dengan demikian, pemanfaatan layanan berbasis cloud seperti iCloud memberikan dampak positif terhadap aspek efisiensi, keamanan, serta produktivitas dalam pengelolaan data digital bagi pengguna iOS. Kata kunci: Cloud Computing, iCloud, Sinkronisasi Data, Penyimpanan Digital, Efisiensi Sistem Informasi Abstract The development of cloud computing has significantly transformed how individuals and organizations manage digital data. One of the most widely used implementations of this technology is Apple’s iCloud service, which functions as an integrated platform for data storage and synchronization among iOS users. This research is motivated by the need for efficient data management across multiple devices and challenges related to limited local storage capacity. The main problem addressed is how iCloud contributes to improving the efficiency of digital data storage and synchronization. The purpose of this study is to analyze the role of iCloud as a cloud-based platform in enhancing the reliability, efficiency, and effectiveness of data management. The research method employed is a literature review involving books, journals, and conference proceedings related to information systems and cloud computing indexed in Scopus and SINTA. The findings indicate that iCloud improves storage efficiency through virtualization-based resource optimization and supports real-time synchronization across iOS devices with a high level of reliability. In conclusion, the use of cloud-based services such as iCloud provides positive impacts on efficiency, security, and productivity in digital data management for iOS users. Keywords: Cloud Computing, iCloud, Sinkronisasi Data, Penyimpanan Digital, Efisiensi Sistem Informasi
Analisis Kebutuhan Teknologi Informasi Untuk Mendukung Layanan Griya Singgah Pasien YBM PLN Menggunakan Pendekatan ITIL 4 Yuniar Antika Sari; Fitria Azzhara; Arsika; Fenny Purwani
Journal of Information Systems and Business Technology Vol 2 No 3 (2026): Journal of Information Systems and Business Technology
Publisher : PT Jurnal Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Technological advances in information systems have prompted organisations to improve the quality of their services by utilising integrated systems. Griya Singgah Pasien YBM PLN is a social facility that provides temporary accommodation for patients and their families who are undergoing treatment at referral hospitals. However, there are still some issues in the delivery of services, such as manual data recording, real-time access to room availability information, poor documentation of complaints management, and a conventional reporting process. This study aims to analyse the need for information technology to support the improvement of services at Griya Singgah Pasien YBM PLN. The research method used was descriptive qualitative through observation, interviews, and document studies. The analysis was conducted using the Information Technology Infrastructure Library (ITIL 4) approach, which focuses on the Service Request Management, Incident Management, Service Desk, Monitoring and Event Management, and Continual Improvement practices. Business Process Model and Notation (BPMN) was also used to model the existing business processes, enabling the identification of system requirements in a structured manner. The results of the study show that a web-based information system is needed to support patient registration, room management, complaint management, service monitoring, and automatic reporting. Implementasi sistem ini diharapkan dapat meningkatkan efisiensi operasional, kualitas layanan, dan kepuasan pengguna di Griya Singgah Pasien YBM PLN.