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All Journal Warta LPM Jurnal SINTA: Sistem Informasi dan Teknologi Komputasi
Avrillaila Akbar Harahap
Universitas Alma Ata Yogyakarta
Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Social Sciences

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Perancangan Sistem Informasi Pelayanan Servis Elektronik Berbasis Website pada Sahabat Phone Metode Prototype Indra Irawan irwan; Avrillaila Akbar Harahap; Dadang Heksaputra; Tri Rochmadi
Jurnal SINTA: Sistem Informasi dan Teknologi Komputasi Vol. 3 No. 1 (2026): SINTA: JANUARI
Publisher : Berkah Tematik Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61124/sinta.v3i1.161

Abstract

Penelitian ini bertujuan untuk merancang dan membangun sistem informasi pelayanan servis elektronik berbasis website pada Sahabat Phone. Permasalahan yang dihadapi meliputi proses pemesanan servis dan pencatatan data yang masih dilakukan secara manual, keterlambatan penyampaian informasi status servis, serta promosi usaha yang belum optimal. Metode pengembangan sistem yang digunakan adalah metode prototype, yang memungkinkan pengembangan dilakukan secara bertahap dan menyesuaikan kebutuhan pengguna melalui umpan balik langsung. Sistem dikembangkan menggunakan teknologi web dengan Firebase sebagai backend untuk pengelolaan data secara real-time. Fitur utama yang disediakan meliputi pemesanan layanan servis secara online, pengecekan status servis, informasi layanan dan produk, daftar harga, serta panel admin untuk pengelolaan data. Hasil pengujian menggunakan metode Black Box Testing menunjukkan bahwa seluruh fungsi sistem berjalan sesuai dengan kebutuhan. Sistem ini dapat mempermudah akses informasi bagi pelanggan, serta mendukung promosi Sahabat Phone secara lebih profesional.
Pelatihan dan Pendampingan untuk Meningkatkan Potensi Usaha Mikro, Kecil, dan Mengenah (UMKM) di Kelurahan Sawitan Nurjanah Nurjanah; Nasihin Nasihin; Tiyas Indriyani; Arum Isnadiyati; Abit Sabita; Prita Noviana; Annisa Nurul Jannah; Sri Ranti Wahyuningsih; Syafa Maulidya Nur; Happy Wuldatus Safithri; Atika Shofiya Loerensa; Parel Asropi; Avrillaila Akbar Harahap
Warta LPM WARTA LPM, Vol. 27, No. 2, Juli 2024
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/warta.v27i2.2826

Abstract

Sawitan Village is an area that is included in the industrial village category because the majority of its residents work as business managers. Situated in an area that passes through the Borobudur tourism route, Sawitan Village has a strategic location and encourages its residents to work as business people. Based on data collection, there are 113 MSMEs in Sawitan Village with the majority of business types being the culinary sector, reaching 48%. Other types of businesses include non-food production, grocery stores, fashion, livestock, agribusiness and services. The large number of MSMEs can be a regional potential in improving the level of community welfare. However, there are still many MSME players who do not understand the aspects that can support their business. This is evidenced by the low level of understanding of digitalization, namely 48%, completeness of business legality only reaching 5%, and understanding of financial literacy only reaching 18%. The aim of community service carried out by the Alma Ata University KKN-T team is to increase the understanding and motivation of MSME actors in developing MSME potential through the digitalization of MSMEs, complete business legality, and good financial management. The method used in implementing this activity is the Participatory Action Research (PAR) approach. The results of community service show that the enthusiasm of MSME players has increased by 75% to implement digital marketing and complete business licensing.
Co-Authors Abit Sabita Annisa Nurul Jannah Arum Isnadiyati Atika Shofiya Loerensa Dadang Heksaputra Happy Wuldatus Safithri Indra Irawan irwan Nasihin Nasihin Nurjanah Nurjanah Parel Asropi Prita Noviana Sri Ranti Wahyuningsih Syafa Maulidya Nur Tiyas Indriyani Tri Rochmadi