Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS)
Sophia Tithania Sitorus
Universitas Negeri Medan
Religion Humanities Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
MATCHING COMMUNICATION WITH CHATGPT: AN INNOVATIVE SOLUTION TO MAINTAIN HARMONIOUS RELATIONSHIPS BETWEEN CLOSE FRIENDS Joy Lasmita Siregar; Sophia Tithania Sitorus; Rita Hartati
International Journal Of Humanities, Social Sciences And Business (INJOSS) Vol. 4 No. 3 (2025): SEPTEMBER
Publisher : ADISAM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examined the role of ChatGPT, an AI-powered language model, in supporting harmonious communication among close friends through the application of Matching Communication techniques derived from Neuro-Linguistic Programming (NLP). A quantitative method was used to collect data from 25 university students who actively used ChatGPT in their digital communication. The research focused on key aspects such as message clarity, emotional expression, tone adjustment, and conflict resolution. Results showed that ChatGPT enabled users to articulate their messages more clearly, adjust their language to match their conversational partner’s style, and manage conflicts more effectively. Most participants agreed that aligning communication styles increased comfort in conversations and helped reduce misunderstandings. However, while ChatGPT was perceived as a valuable aid, it was not considered a replacement for face-to-face communication, which remains essential for emotional depth and relational authenticity. This study concluded that ChatGPT, when used with awareness and intention, can enhance interpersonal communication by supporting empathy and clarity, but must be complemented by real human interaction to sustain meaningful relationships.
Co-Authors Joy Lasmita Siregar Rita Hartati