Melati Dama
Program studi Ilmu pemerintahan, Universitas Mulawarman, Indonesia

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GOVERNMENT STRATEGY FOR IMPROVING SERVICES TO THE COMMUNITY THROUGH ELECTRONIC-BASED GOVERNMENT SYSTEMS Loso Judijanto; Melati Dama; Ayu Dewi Mayasari
INTERNATIONAL JOURNAL OF SOCIETY REVIEWS Vol. 2 No. 3 (2025): INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER)
Publisher : Adisam Publisher

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Abstract

Improving services to the community is important to create conditions for a just, prosperous and prosperous society. Improving the quality of public services is an important effort to build public trust, improve welfare, and create fair and prosperous conditions for society. By involving the community, meeting their needs and desires, In addition to becoming more innovative and of higher quality, public services can also be improved and make stakeholders who use them happier. Transparent and accountable performance management of government agencies is one of the four goals of implementing an electronic-based government system, creating a supervisory system that is professional, independent and with integrity, increasing budget efficiency for development, and realizing good governance. Good governance concepts also guide the development of the electronic-based government system, which aims to improve public services and create work procedures that are efficient, transparent, responsible, and effective.
GOVERNMENT SCIENCE PARADIGM: INNOVATION IN REGIONAL GOVERNMENT ADMINISTRATION Ayu Dewi Mayasari; Melati Dama; Hartutiningsih
INTERNATIONAL JOURNAL OF SOCIETY REVIEWS Vol. 2 No. 3 (2025): INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER)
Publisher : Adisam Publisher

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Abstract

The paradigm of regional government administration has undergone changes with innovations in the government system. The goal of this innovation is to raise regional government administration's effectiveness. Regional governments have the freedom to innovate in the administration of regional government without having to worry about legal issues, as long as the innovation does not cause negative impacts and remains in accordance with the applicable government administration mechanisms. Innovation in regional government administration includes various forms of reform carried out to improve performance and public services at the regional level. The scope of this innovation includes improving public services, community participation and empowerment in addition to boosting regional competitiveness. Innovation in government can also be viewed from the standpoint of government function is carried out in 3 ways, namely service innovation, development innovation and community empowerment innovation. The concept of innovation, which is then outlined in a policy, is considered to have provided sufficient space for regional governments to implement several reforms in each regional government administration to enable the implementation of good governance procedures.